Description

Job Title: Client Success Manager

We are seeking a dedicated Client Success Manager to join our Business Development department at Your Personal AI. As a Client Success Manager, you will be responsible for building and maintaining strong relationships with our clients to ensure their satisfaction and success with our products and services.

• Work closely with clients to understand their needs and goals
• Provide product demonstrations and training sessions
• Proactively identify opportunities for upselling and cross-selling
• Collaborate with internal teams to address client needs and resolve any issues
• Track and analyze client usage data to optimize their experience

If you are a customer-focused individual with excellent communication skills and a passion for helping clients succeed, we would love to hear from you. Join us at Your Personal AI and be part of a dynamic team dedicated to delivering exceptional client experiences.

• Minimum of 2 years experience in client success or account management
• Strong communication and interpersonal skills
• Ability to build and maintain relationships with clients
• Excellent problem-solving and critical thinking abilities
• Demonstrated track record of meeting and exceeding targets
• Proficiency in CRM software and Microsoft Office Suite
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Bachelor’s degree in Business Administration or related field
• Experience in the tech industry is a plus

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