Cluster Control Officer at Workforce Group

  • Full Time
  • Onsite
  • Permanent
  • Lagos

Website Workforce Group

Cluster Control Officer

Workforce Group is a Management Consulting and Outsourcing Professional Services Firm. Following its inception in July 2004, Workforce Management Centre Limited (Workforce) has built an enviable reputation as the leading indigenous management and professional services consulting firm in Nigeria. Drawing from its Deep Domain Expertise, in the area of organizational effectiveness and employee performance, the Company is positioned to assist businesses across diverse sectors of the economy in their quest to create sustainable value for their stakeholders.

We are recruiting to fill the position below:

Job Title: Cluster Control Officer
Location: Lagos
Employment Type: Full Time

Job Summary

To ensure strong control environment through: effectiveness & efficiency of operations; reliability of financials and compliance with policies, procedures, processes and regulations in the branch / control cluster.
Duties & Responsibilities

Ensure compliance with key controls inherent in new policy and products of the bank.
Enforce compliance with the Bank’s KYC, KYCB & EDD risk monitoring for branch transactions.
Daily monitoring and review of account opening documentation in line with CBN KYC/KYCB policy
Daily monitoring and review of account closure and reactivation documentations.
Performance of specific risk based independent control functions assigned to you in the control proof chart.
Carryout daily/periodic review of both businesses and operations of Branches in compliance with the Internal Control proof charts.
Ensure the integrity of financial and non-financial records and application systems in branches under your purview through daily review and/or threshold call over.
Ensure expanded control coverage of branches including credit control.
Prompt identification and resolution of operational lapses and reconciliation issues.
Prevent and / or detect operational/fraud/business losses.
Implement sound independent control policies and standards covering all sources of risks (financial and non-financial)
Review of maintenances carried out on customer’s account against customer’s instruction
Ensure integrity of branches trial balance and returns.
Manage Other Assets in branches for optimum portfolio balance and minimal prudential provision.
Enforce the bank’s Revenue Assurance and Cost Management strategies for branches.
Institute GL proofing process in branches and ensure zero provision on branches other assets.
Ensure prompt rendition of control reports/returns to the Cluster Control Manager
Escalate unusual incident in your branches immediately to Cluster Control Manager.
Ensure good record keeping and retrieval process are adhered in line with bank’s policy
Perform other duties assigned by Cluster Control Manager
Implementation of all applicable compliance and AM/CFT programs at the branch/cluster level
Liaise with the business lines and branch operations to obtain periodically required customer information and regulatory requirements.
Track & ensure branch regulatory items e.g. licenses, permits are reviewed & renewed timely.
Provide feedback on customer investigations & hand-hold client potential exit process
Perform mandatory, targeted & adhoc reviews to assess compliance with regulatory requirements & internal policies such as Whistle Blowing, Anti-Bribery & Corruption, and Sustainability etc.
Liaising with local regulators, law enforcement and other government bodies and ensure good relationships with the same.
Review of Compliance Self-Assessment and conduct routine compliance audits
Raise the visibility of compliance and control by specifically improving the compliance risk assessment and compliance testing standards at the branch/cluster
Periodic review and assurance for timely rendition of branch regulatory returns
Periodic and timely management reporting on the clusters level of compliance
Training of branch staff members to reinforce compliance issues as and when required
Review of deferral register
Review of Gift register
Carry out independent confirmation of invoices/LPO pre-disbursement of credits
Performance of Fixed asset verification as well as regular stock counts in branches/stores
Periodic review of functionality of working tools to avoid service failure across branch network


A good First Degree in any discipline
2 – 3 years of experience in a bank / financial institution
Relevant Master Degree will be an added advantage Professional Membership
A related professional qualification will be an added advantage Minimum Experience

Key Competency Requirements / Job Knowledge:

Leadership / Influence
Team building / Conflict management
Organization and coordination skills
Coaching and Training

Skills & Competencies:

Analytical and Investigation skills
Auditing skills
Accounting skills
Comprehensive Banking Operations/Credit (Domestic Foreign) skills
Comprehensive Treasury skill
Fraud and Operational Risk knowledge
Policy and Regulation interpretation and implementation
Oral and written Communication skills
Banking, Insurance and Financial services knowledge
Extensive working knowledge of Microsoft word, Excel and Power point, Intranet Mailing facility and the core banking application of the bank (Flexcube)
Conceptual skills

To apply for this job please visit

Cluster Control Officer at Workforce Group


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