Description:

Job Title: Credentialing Specialist

About Medallion

Healthcare is going through an unprecedented transformation towards digital care. Medallion provides the critical administrative infrastructure to make that change possible. Our platform enables organizations to license their providers in new states, verify existing credentials, and get in-network with health plans. In just over three years, our platform has become an industry standard powering hundreds of healthcare companies to reduce administrative burden for tens of thousands of providers across the country. To date, Medallion has saved over 500,000 administrative hours for our customers!

Founded in 2020, Medallion has raised $85M from world-class investors like Sequoia Capital, Google Ventures, Spark Capital, Optum Ventures, and Salesforce Ventures.

About the role

Our Credentialing team is core to our business and is responsible for making sure all of the licensing and credentialing tasks that we take on for our customers is completed efficiently and accurately. As a Credentialing Specialist, you will be responsible for primary source verifications and ensuring the completion of credentialing files. Your work is critical to creating a seamless onboarding experience for clinicians.

Compensation for this role is between $19/hr – $27/hr depending on location and level.

What you’ll do

• Ensure credentialing files are being completed in a timely and accurate manner

• Adhere to Medallion internal SLAs

• Complete primary source verifications

  • Education and Board verifications

  • State Licenses

• Reviewing credentialing files and marking them as ready to complete the credentialing process

• Resolve day-to-day questions and blockers for your team and escalate priority issues when needed

• Participate in team meetings alongside other team members to discuss credentialing issues, provide feedback to product and engineering, and discuss process improvement changes

• Communicating with providers through the credentialing process, assigning out tasks and following up on outstanding tasks

Qualifications

• 2+ years of provider credentialing experience

• Experience working in a team environment

• High attention to detail including effective communications at all organizational levels

• Demonstrated organizational skills and ability to adhere to timelines and SLA metrics

• Expertise in using GSuites tools include GSheets, GDocs, and GMail

• Experience working at a startup is a bonus

Nice-to-haves:

• Familiarity or experience with provider enrollment or medical licensing

• Startup experience