CRM Specialist at Mekari, Remote

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Mekari is Indonesia’s no. 1 Software-as-a-Service (SaaS) company. Our mission is to empower businesses and professionals to progress effortlessly. Our products (Talenta, Jurnal, KlikPajak, Mekari Flex, Qontak, & eSign) have been used by tens of thousands of businesses in Indonesia.

To reach millions, we need more people like you: entrepreneurs, builders, owners inside the company who are eager to grow at scale. Join us to empower more businesses with technology.

Job Descriptions:

• Responsible as the central of knowledge for Mekari’s CRM
• Build and monitor strong relationships with related stakeholders in improving business efficiency and capabilities through CRM functionalities
• Troubleshoot and fix all issues with business operations and CRM tool sets as necessary.
• Maintaining and improving data management which related to business processes and its accuracy
• Working with relevant technical team to manage CRM system and data warehousing
• Develop and maintain SOP in regards to the CRM development and improvements
• Closely collaborate with product / commercial team to integrate and align process improvement between product / commercial and business objectives

Requirements/Qualifications:

• Degree in Industrial Engineering, Business, or similar
• Prior database management, preferable in a similar role
• Good analytical thinking, and willing to learn
• Excellent management skills
• Ability good collaboration with other division
• Fluent in Bahasa Indonesia & English (both written & verbal)

Our team will review your application and will be in touch if your application is shortlisted to the next stage. If you do not hear from us in 30 days, we will keep your resume on file in case a relevant opportunity opens up.