Customer Care Officer

Job Details

GruvyVest is a Savings & Investment online platform in Africa. GruvyVest helps millions of customers achieve their financial goals by helping them save and invest.

Job Position: Customer Care Officer

Job Location: Ikeja, Lagos

Job Description

• Answer questions about account types and investment products.
• Ability to communicate in English both in writing and speaking
• Check on the status of customer accounts and track checks and payments
• Review and explain savings and investment earnings to customers
• Assist with profile update
• Assist with address changes
• Take inventory
• Assist and enlighten customers on interest on investment
• Help customers with complaints and question
• Knowledge of using computer appreciations
• Ability to update company’s offers on social media
• Attracts potential customers by answering products and service questions.

Job Requirements

Candidates should possess a Bachelor’s Degree qualification with 0 – 1 year work experience.

Age must not be more than 24 years old.

Salary: N3,400,000 – N4,000,000 annually.

Application Deadline: 18th February, 2023.

Apply Link: cuspeople@gruvyvest.com