Website Jobberman
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Customer Experience Executive at Jobberman, Lagos, Nigeria
Are you passionate about creating delightful customer experiences? Do you enjoy solving problems and making people feel heard and valued? If yes, then we’d love to welcome you to our growing team!
We are looking for a Customer Experience Associate who will be the friendly face behind our chats, emails, and social media conversations—someone who truly cares about helping customers have a smooth and enjoyable journey with us.
Responsibilities:
- Responding to customer inquiries across email, chat, and social media with warmth and professionalism
- Following up on orders and working closely with our logistics team to ensure timely deliveries
- Handling complaints and resolving issues in a way that leaves our customers smiling
- Keeping customer satisfaction top of mind in everything you do
Requirements
- 1–2 years of experience in customer service, ideally in e-commerce or retail
- Strong communication and interpersonal skills—you’re approachable, attentive, and empathetic
- Comfortable with technology; experience using CRM or order management tools is a plus
- Reside in or around Lekki—you’ll need to be nearby for our onsite role
Salary: NGN 150,000 Monthly
Work Hours:
- Monday to Friday: 9 AM – 6 PM
- Saturday: 11 AM – 4 PM
To apply for this job please visit roam.zohorecruit.com.
Customer Experience Executive at Jobberman, Lagos, Nigeria
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