George Houston Resources Limited (GHR) – Our client, a leading Real Estate company located on the Island (Ajah), Lagos, is recruiting to fill the position below:

Job Title: Customer Service Representative /Administrative Executive

Location: Ajah, Lagos
Employment Type: Full-time
Industry: Real Estate

Job Description

• Answering general and specific questions about the company’s products or services while ensuring positive service experience and customer satisfaction
• Processing requests among other transactions from customers and realtors in an efficient and timely manner
• Resolving issues, troubleshooting problems, and providing necessary assistance to customers and realtor partners
• Delivering information about a company’s special offerings and upselling related products and services.
• Dealing with unhappy customers and handling their complaints appropriately and timely
• Collecting and analysing customer feedback
• Responding to customer reviews
• Issuing and filing customer forms and other related documents

Qualifications and Requirements

• BS.c / HND in Real Estate or any related courses
• 2-3 years experience in Real Estate sector as a customer service representative.
• Should have good command of English language for effective communication
• Must be able to work under pressure and deal with clients and their complains
• Must be smart and very fast at learning on the job
• Should be proficient with the use of computers and social media engagements
• Age: 30years below
• All Applicants must have work in a real eastate company
• Must reside around Ajah and its environs.