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Customer Service Representative at CSGold, Remote

csgold

Description:

Job Title: Customer Service Representative

CSGold is looking for a Customer Service Representative to support our players, initially on CSGOEmpire and later on our new crypto casino site, Duel, which will be launched soon. We’re seeking individuals who are quick learners and can adapt to a fast-paced environment.

Your responsibilities will include:

  • Providing excellent customer service through live chat and social media.
  • Creating and updating support documentation for our users.
  • Identifying recurring issues and proposing creative solutions to improve the player experience.
  • Handling a significant volume of daily requests once training is completed.

What we’re looking for:

  • Strong communication and problem-solving skills.
  • Empathy and a desire to help customers effectively.
  • Good technical understanding and the ability to troubleshoot common internet-related issues.
  • Knowledge of CSGO and the skin gambling scene.

What we offer:

  • Fully remote work.
  • Flexible hours with minimal meetings.
  • A space where you can grow and prove your value.
  • Continuous support during training and the opportunity to be part of a close-knit team.

How to apply: Show us who you are and how you can make a difference. We value strong communicators and appreciate creativity and authenticity. If selected, you’ll go through a hiring process that includes questions, interviews with team members, and reference checks.

To apply for this job email your details to gobannus.csgold@gmail.com

Customer Service Representative at CSGold, Remote
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