Data Analyst at ICF, Remote (United States)

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ICF is a rapidly growing, entrepreneurial, multi-faceted consulting company, seeking a Business/Data Analyst to support our Department of Defense (DoD) Child and Youth Programs (CYP) project.  ICF works with government representatives and users to build and enhance CYP systems. The DoD recognizes the importance of providing military and DoD-affiliated families with access to quality, affordable childcare programs. Access to childcare directly affects the efficiency, mission readiness, morale, and retention of DoD personnel worldwide.

Our Digital Modernization and Experience (DMX) team is growing, and we are looking for a talented, highly motivated Business and Data Analyst to join DMX’s Federal Services Division.  You will be responsible for helping our DoD Military Family Readiness project government clients execute their most complex digital transformation projects. You will solve complex technical problems in a fast-paced, collaborative, and inclusive delivery environment.

You are a team player and can embrace ambiguity to translate client requirements using an agile delivery framework to deliver technical solutions that achieve mission value and measurable outcomes. You are a strategic problem-solver that has a willingness to learn and grow with our team and be part of our client’s digital transformation journey.

At ICF, we implement smart solutions to drive digital transformation at scale and speed, relentless in making sure it pays off for our clients and committed to helping them achieve mission outcomes. Join our community of mission-driven project managers, data experts, strategists, and technologists to build agile solutions that meet our clients’ changing needs.

What you will be doing:

• Drive project delivery on an Enterprise level Data Management and Analytics project (that includes Big Data) for external and internal clients
• Lead the translation from client’s strategic vision to a data analytic product design and roadmap. This includes:

• Conduct user research and leverage data to inform the product design
• Lead gathering and or clarifying of data and reporting requirements from business/product owners
• Create product design – this can be development of custom mockups/reports and data visualization products, or draft data/reference models to support data collection/storage.
• Collaborate with clients, project manager and solutions architect to define project objectives and results. This includes prioritization of products/features.

• Identify and support tasks (irrespective of roles) that need to be performed to develop the data analytics product/solution successfully
• Develop data profiling, analysis and documentation based on the client’s data. Includes writing SQL queries.
• Create business and technical requirements for Data Architects, Data Engineers and Data Scientists to implement.
• Partner with Data Architects, Data Engineers and Data Scientists to deliver data analytic products/solutions.
• Perform process and data quality assurance. This includes writing SQL queries, creating test plans and maintaining QA outcomes documentation
• Dive into Data Warehouses/Data Stores to understand what data are where you can leverage those data using data analytic tools to create reports, dashboards and other analyses.
• Drive user adoption. This includes helping clients market the product, guiding and educating users so they better understand their reporting needs, now and as they evolve over time.
• Explore and implement innovative opportunities to deliver custom solutions to support client needs
• Work independently on business and data analysis tasks.
• Collaborate with all team members as needed to ensure successful project delivery.

What you must have:

• Bachelor’s degree
• 3+ years of experience in a Product Strategist, Business Analyst, or a Data Analyst role using UI mockup/design software tools such as Mural, Wireframe or similar tools, and using administration tools like SharePoint, JIRA, Confluence or similar systems
• 3+ years of experience building Data Dictionaries and documenting all use cases
• 3+ years of experience working with general application programming and database concepts including modifying SQL scripts
• 3+ years of experience working with Data Visualization tools such as Power BI
• Must be a US Citizen or Permanent Lawful Resident (Green Card Holder) per federal contract requirements.
• MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply.
• Must be able to obtain and maintain Public Trust

What we’d like you to have:

• Experience in Agile environments, participating in sprint planning, and delivering iterative solutions in a collaborative team setting.
• Experience working contracts for the Federal government and/or state and local governments.
• Experience with Power BI preferred.

• Ability to understand business requirements and translate them into technical specifications for data solutions.

• Familiarity with the software development cycle paired with an ability to define/document business processes and software requirements for technology initiatives.
• Experience conducting and leading interviews to gather and validate requirements
• Excellent verbal and written communication skills to effectively collaborate with cross-functional teams and stakeholders.
• Excellent analytical and problem-solving skills
• Ability to work independently and within one or more teams with excellent time management, organizational, and reporting skills.

 Why you’ll love working here:

• Generous vacation and retirement plans
• Flexible work location
• Diverse workforce that values equality and inclusion
• Ongoing training and development opportunities
• Participation in charity initiatives
• Employee support program
• Comprehensive health benefits