We are seeking a highly motivated and experienced Fraud Analyst who shall play a crucial role in maintaining the integrity of our e-commerce marketplace by detecting and preventing fraudulent transactions. You will be responsible for investigating suspicious activities, implementing fraud prevention strategies, and collaborating with cross-functional teams to ensure a secure and trustworthy online environment.

Responsibilities

• Facilitate the development and implementation of fraud prevention strategies in line with the overall business strategic directions while ensuring Eneba’s stable growth.
• Utilise advanced tools and techniques to analyze large data sets and identify patterns and anomalies indicative of fraudulent activity.
• Provide regular reports and updates on fraud trends, mitigation strategies, and performance metrics.
• Identify opportunities to optimize fraud management processes and reduce operational costs.
• Collaborate with other teams such as finance, customer support, product development, marketing, etc. to address fraud-related challenges and opportunities.
• Collaborate with data analysts and engineers to ensure data accuracy, completeness, and consistency.
• Perform ad-hoc analysis and research to answer specific business questions and support decision-making.

Requirements

• 2+ years of experience in fraud detection and prevention roles, preferably in the gaming or e-commerce industry.
• Experience with top-up products, like gift cards or e-money vouchers.
• Good level of SQL with an ambition to improve.
• Strong quantitative and analytical competency.
• Excellent written and verbal communication skills, ability to present complex information in an easily understandable way.
• Strong knowledge of fraud detection and prevention methods and tools.
• Strong problem-solving skills and ability to operate in an uncertain, fast-paced environment where priorities might change.

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