Website Invealth Partners Limited
Description
Job Title: Front Desk Officer
As the Front Desk Officer, you’ll provide excellent customer service to patients, visitors, and staff. The ideal candidate will be responsible for welcoming/greeting visitors, answering phones, and managing the reception area.
Responsibilities
- Serve as the first point of contact for patients, visitors, and clients, providing a welcoming and professional experience.
- Manage patient check-ins, appointments, and inquiries, ensuring efficient and friendly service.
- Handle phone calls, emails, and correspondence, directing them to the appropriate departments.
- Maintain accurate records of patient information and appointments in the hospital’s system.
- Welcome and direct patients, visitors, and staff in a friendly manner and ensure they are comfortable.
- Answer phone calls, schedule appointments, and manage front desk operations.
- Maintain a neat and organized reception area.
- Assist patients with registration and direct them to appropriate departments.
- Handle inquiries and provide general information about hospital services.
- Manage patient flow and coordinate with departments for seamless service.
- Assist in billing, payment processing, and other front desk administrative tasks.
- Good professional appearance.
Requirements
Educational Qualifications:
- Bachelor’s degree in a relevant field.
Specific Certification or Licenses:
- Certification in customer service or hospitality.
Benefits
Salary Range:
- N100-150k
Others:
- Health and pension cover
- ​Leave allowance
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To apply for this job please visit invealthpartnerslimited.zohorecruit.com.
Front Desk Officer at Invealth Partners Limited, Port Harcourt
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