The Front Desk Officer plays a crucial role in creating a positive first impression for our organization and ensuring the smooth operation of facilities and resources. We are seeking an individual who is customer-focused, organized, and capable of handling a variety of tasks in a fast-paced environment. If you meet these qualifications and are eager to contribute to our team, we encourage you to apply. This position requires a unique schedule of one day on and one day off, working 7 days a week.

Greet Visitors:

Warmly welcome and assist visitors to the organization.

Provide information about the company and its activities.

Answer and Direct Phone Calls:

Manage the main phone line, answer calls, and direct them to the appropriate staff members.

Take messages and relay important information to the relevant parties.

Manage Front Desk Operations:

Maintain a tidy and organized reception area.

Monitor and ensure the security of the front desk.

Facilities and Resources Management:

Oversee the usage of meeting rooms, ensuring they are well-maintained and equipped.

Manage office supplies and coordinate with the appropriate personnel for restocking.

Administrative Support:

Assist in various administrative tasks, such as sorting mail, managing appointments, and coordinating meetings.

Provide support to other departments as needed.

Issue Visitor Passes:

Issue visitor badges and ensure that visitors sign in and out of the premises.

Receive and Route Deliveries:

Accept and sign for deliveries, then notify the appropriate staff members of their arrival.

Handle Customer Inquiries:

Address general inquiries from customers and provide basic information about products or services.

Maintain Visitor Log:

Keep a log of all visitors, including their purpose of visit and the staff member they are meeting.

Collaborate with Other Departments:

Work closely with other departments to ensure smooth communication and coordination.

Minimum of a high school diploma; additional qualifications in Office Management or a related field is a plus.

Proven experience as a Front Desk Officer or in a similar role.

Excellent communication and interpersonal skills.

Proficient in Microsoft Office Suite.

Ability to multitask and prioritize tasks effectively.

Professional appearance and demeanor.