Description:

Job Title: Front Desk Receptionist

Locations: Lekki Phase 1, Victoria Island & Ikoyi, Lagos

Job Summary

We are looking for a smart and friendly receptionist to join our team!
You will represent our spa by being the face and voice that greets clients upon their visit or phone call and will be responsible for the first impression we make.
The ideal candidate should have a warm, friendly personality while also being very perceptive and disciplined.

Responsibilities

• Responsible for greeting clients, answering telephones and responding to enquiries.
• Responsible for taking bookings and scheduling appointments.
• Check-in spa clients for scheduled and walk-in appointments.
• Answer customers’ questions and address complaints.
• Responsible for cashiering, giving tours of the spa facility, promote services and product sales.
• Handle cancellation of bookings and effective management of time.
• At all times provide a positive and friendly attitude and appear professional and well-groomed when attending to clients.
• Also, ensure daily maintenance of the spa’s lobby/reception area.
• Attend to some clerical duties that may be assigned.

Job Requirements

• A University Degree.
• Proven experience in customer service roles or relevant positions.
• Proficient in English (oral and written).
• Strong communication and people skills.
• Emotionally intelligent.
• Ability to work under pressure with little or no supervision.
• Knowledge of and familiarity with spa etiquette.
• Good knowledge of MS Word and Excel.
• Good organizational and multi-tasking abilities.
• Problem-solving skills.

Salary
N80,000 – N100,000 Monthly.

Application Closing Date
5th September, 2024.

How to Apply
Interested and qualified candidates should apply with their CV using the Job Title as the subject of the mail.