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HR Officer at Nicole Sinclair, Lagos, Nigeria

We are seeking a passionate and people-driven HR Officer to lead our people strategy and administrative operations. Our client is a leading wellness brand dedicated to empowering individuals to embrace wellness their way. The ideal candidate will play a vital role in cultivating a positive workplace culture, optimizing team performance, and ensuring compliance with policies and labor regulations.

RESPONSIBILITIES

• Manage the full-cycle recruitment process, including job postings, screening, interviews, and selection.
• Design and execute onboarding experiences that promote fast integration and employee engagement.
• Foster a healthy, inclusive, and positive work culture through team bonding, recognition programs, and regular employee check-ins.
• Identify training needs and coordinate role-specific and soft skill development programs.
• Manage and update the internal knowledge base (SOPs, processes, learning materials).
• Promote a learning culture that aligns with the company’s wellness values.
• Coordinate performance appraisals, track progress, and support team leads with feedback tools.
• Implement employee recognition initiatives (e.g., Employee of the Quarter).
• Support improvement plans for underperforming team members.
• Ensure compliance with all labor laws, employee regulations, and internal HR policies.
• Regularly review, update, and communicate the employee handbook and workplace policies.
• Maintain confidential HR files and ensure data protection standards.
• Manage employee benefits including HMO enrollment, annual leave, wellness perks, and bonuses.
• Oversee administrative operations including facility cleanliness, maintenance, and office supplies.
• Manage relationships with vendors and service providers to ensure timely support and quality service delivery..
• Plan and execute internal staff events, including quarterly bonding activities, wellness sessions, and end-of-year celebrations.
• Work cross-functionally to ensure all team events align with brand values and goals.
• Maintain accurate HR records including recruitment, leave, performance, and compliance.
• Prepare and submit monthly HR and admin reports to senior management.

REQUIRED QUALIFICATION

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• Minimum of 4 years’ experience in a Human Resources role, with increasing levels of responsibility.
• Must have worked in a startup environment, with exposure to scaling teams and building HR systems from the ground up.
• Proven track record of successful recruitment and talent acquisition across multiple functions.
• Strong background in people management, employee engagement, and culture development.
• In-depth knowledge of HR principles, labor laws, and compliance requirements.
• Ability to thrive in a fast-paced, evolving work environment.
• Proven ability to handle conflict resolution, performance management, and sensitive personnel issues with discretion and professionalism.
• Ability to foster a positive work environment, enhance employee engagement, and maintain company values.

Required Skills

• Strong understanding of HR best practices and Nigerian labor law.
• Excellent communication and interpersonal skills.
• Highly organized with great attention to detail.
• Conflict resolution and employee coaching skills.
• Ability to manage multiple priorities and meet deadlines.
• Proficiency in HRIS tools and Microsoft Office Suite.