Infrastructure Ops Engineering

Infrastructure Ops engineers are our human to metal interface. They manage the foundation that everything else is built on, and provide the tools to support our Platform team and Fly.io end customers. This is one of the most important roles in the company.

Here’s What This Role Has to Offer:

• A fleet of servers that will outnumber your team 100-1000:1.
• All the weird Linux things, from eBPF to LVM2 to WireGuard to policy routing.
• Green-field automation, infrastructure-as-code, observability and alerting work; we’re up to our eyeballs in fun infra projects.
• An infra team that’s fully engaged and deadly serious about stalking issues and taking them down before they grow into problems, and that works well together when problems occur.
• The most lovable user base in the whole technology industry, and a company culture that will keep you in touch with them directly.
• An opportunity to work with Python, Ruby, Rust, Elixir, and Go, and to sharpen your Go programming ability (you don’t need to know how to write Go to apply for this role!).

You’re Likely to Succeed in This Role If:

• You get that code doesn’t matter unless the rest of the team knows how to use it. You have a habit of writing guides, docs, and frameworks so the wheels keep turning when you’re not online.
• You never waste a crisis. You treat each failure as a chance to learn and improve so it doesn’t happen again. You consider it a crisis when users notice a problem before we do.
• You know the helpless feeling when us-east-1 is on fire while the status page stays green. You communicate with users clearly and transparently, the way you’d want as a user.
• You know how to prioritize when everything is vying for your attention. Even if it means letting some fires burn while you put out more important ones. We’re building something big and ambitious with a very tight team; small fires are common!