Compensation:

• USD 1.6K – 1.85K/month.

• Deliver quality products and services.
• Achieve the satisfaction of our internal and external clients.
• Encourage in our team the importance of training to grow professionally and personally through development plans.
• Comply with the applicable legal and regulatory requirements.
• Promote continuous improvement of the quality management system.

What makes you a strong candidate:

• You have 3+ years of experience in ISM (Information systems management).
• You have 2+ years of experience in Microsoft 365 administration and Microsoft Azure Cloud Services.
• You are proficient in network management, remote support, Windows Server, and AD (Active Directory).
• English – Native or fully fluent.
• Spanish – Native or fully fluent.

Responsibilities and more:

• Manage and optimize Azure cloud infrastructure, ensuring security, cost-efficiency, and system reliability.
• Administer and support Office 365 environments, including Exchange Online, Teams, SharePoint, and OneDrive.
• Provide systems administration for Windows Server and Active Directory, including user provisioning, group policies, and security permissions.
• Deliver IT support and helpdesk services by troubleshooting hardware, software, and connectivity issues for remote users.
• Monitor system performance, perform audits, and ensure compliance with security standards and best practices.
• Debug and maintain Python scripts for automation and integration tasks.
• Collaborate with external IT consultants on infrastructure improvements, security audits, and process optimization.
• Maintain up-to-date documentation, user guides, and technical reports.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience with certifications).
• 3+ years of experience in IT systems administration within enterprise environments.
• 2+ years of Azure cloud platform administration and Office 365 management.
• Strong experience with Active Directory, Windows Server administration, and remote IT support.
• Intermediate skills in PowerShell scripting, SharePoint administration, and network administration (TCP/IP, DNS, DHCP, VPN).
• Basic to intermediate knowledge of Python scripting (debugging and modification).
• Familiarity with HubSpot, Asana, and ERP system support is a plus.
• Relevant certifications preferred: Microsoft Azure Administrator (AZ-104), Microsoft 365 Administrator (MS-102), CompTIA A+/Network+/Security+, or ITIL Foundation.
• Strong problem-solving, time management, and communication skills with customer service orientation.

Benefits

• We’re certified as a Great Place to Work.
• Opportunities for advancement and growth.
• Paid time off.
• Formal education and certifications support.
• Benefits with partner companies.
• Referral program.
• Flexible working hours.