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IT Systems Analyst at Calibrant Energy, Remote (United States)

The IT Systems Analyst is responsible for implementing new business systems, supporting and optimizing existing applications, and serving as a key functional resource for NetSuite and its integrated platforms. This role partners closely with stakeholders across Finance, Operations, Procurement, and IT to gather requirements, evaluate technology solutions, and improve end‑to‑end business processes. By leading system implementations, providing functional expertise in NetSuite, managing integrations, and delivering ongoing support, the IT Systems Analyst enhances operational efficiency, strengthens compliance, and enables teams to leverage technology for strategic growth.

Principal Duties and Responsibilities

• Serve as the primary functional owner for NetSuite, supporting Finance, Procurement, AP/AR, Projects, and operational reporting needs.
• Lead full project lifecycle activities for ERP and business systems—requirements gathering, solution design, configuration, testing, deployment, change management, and post‑go‑live support.
• Implement new business applications, enhancements, and integrations to meet evolving organizational needs across Finance, Operations, and Procurement.
• Configure, optimize, and administer NetSuite modules, including workflows (SuiteFlow), forms, fields, saved searches, custom records, roles/permissions, dashboards, and reporting assets.
• Analyze business processes across departments to identify gaps, improve efficiency, streamline workflows, and recommend scalable system solutions.
• Support, monitor, and troubleshoot integrations between NetSuite and external systems (Medius AP Automation, SiteTracker, Salesforce, banks, and other SaaS platforms), resolving data sync failures, queue delays, and mapping issues.
• Develop functional specifications, coordinate user acceptance testing (UAT), and manage deployment activities in alignment with change‑control processes and SOX controls.
• Build and maintain Power BI dashboards, datasets, and reporting models using data from NetSuite and integrated systems.
• Improve NetSuite reporting using optimized saved searches, KPIs, workbooks, and data models; ensure data alignment across Power BI and ERP systems.
• Troubleshoot production issues in accordance with SLAs; perform root‑cause analysis and implement long‑term fixes to prevent recurrence.
• Maintain comprehensive documentation, including process flows, SOPs, training materials, and audit artifacts (access management, quarterly reviews, change control).
• Provide end‑user training, ongoing support, and system guidance to drive adoption and maximize business value.
• Manage multiple initiatives simultaneously, balancing enhancements, support tickets, business requests, and cross‑functional project work.
• Stay current with ERP best practices, NetSuite platform updates, integration tools, and emerging technologies.

Required Qualifications

• Bachelor’s degree in computer science, Information Systems, IT, or a related field.
• 3–5+ years hands‑on experience supporting NetSuite in a functional admin, analyst, or consultant capacity.
• Strong functional knowledge of ERP processes: P2P, O2C, AP/AR, procurement, 2‑way/3‑way matching, approvals, billing, financials.
• Strong proficiency in Power BI (data modeling, DAX, dashboard design).
• Excellent analytical, problem‑solving, verbal, and written communication skills.
• Ability to work independently and collaboratively across business and technical teams.
• Strong organizational and project management skills with the ability to prioritize in a fast‑paced environment.

Preferred

• Experience with integrations involving Medius, SiteTracker, Salesforce, or similar SaaS platforms.
• Experience in environments with SOX, audit controls, or regulated change management processes.
• Background in business intelligence, data governance, or reporting automation.
• Experience supporting multi‑subsidiary or high‑growth organizations.
• Continual learner who stays current with NetSuite features, ERP best practices, and emerging technologies.

Benefits

We believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically.

At Calibrant Energy, our priority is to ensure that every team member feels valued and supported. We believe putting wellness first supports a full, holistic, and happier life. We support that by offering benefits that cover you and your family such as: medical, dental, vision insurances, paid time off, paid personal time, paid holidays, paid birthday, paid sick time, company paid short term disability and long term disability, company paid life insurance, 401k with a company match, and more.

Calibrant Energy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding or reproductive health decisions), gender identity or expression, national origin, age, marital status, ancestry, physical or mental disability, sexual orientation, personal appearance, genetic information, family responsibilities, matriculation, political affiliation, military or veteran status, or any other category protected under applicable U.S. law. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to: talent@calibrantenergy.com