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Junior Network Operations Engineer at Vultr, Remote (United States)

The Network Engineering team is a central pillar of our growth strategy, and we are looking for a Network Operations Engineer to support the health and stability of an ever-growing network infrastructure. The ideal candidate is inquisitive, demonstrates critical thinking, and is excited to embrace new technologies.
You’ll support all underlay and overlay networking within the Constant global network infrastructure. This is your opportunity to join this important team and leave your mark on Constant and the future of Cloud Infrastructure

Key Responsibilities

• Work directly with customers through tickets to onboard BYO-BGP customers, troubleshoot performance issues related to availability, reachability, latency, and jitter as well as cloud native VPC networks.
• Research network events to identify potentially contributing technical debt, architecture issues, or process problems and take ownership of driving end to end improvements across the platforms.
• Compose, review and test procedure documentation which provides for scheduled maintenance that eliminates customer impact and improves the overall customer experience.
• Work with internal teams to ensure that network issues including automation are resolved quickly.
• Troubleshoot issues to identify issues at any layer of the OSI Model.

Qualifications

• Experience with network operations troubleshooting, planning and deployment of network changes.
• A minimum of 1-2 years of experience with BGP based networks, including  comprehensive experience with Internet scale routing tables, IRR’s, RIR’s, RPKI, routing policies, peering policies and architectures.
• Understanding of technologies and protocols such as VxLAN, EVPN.
• Basic Linux administration experience (Debian is preferred), including understanding of Linux Kernel routes, iptables, nftables, ebtables, ipset, and network routing suites such as FRR and Bird (preferred).
• Understanding of networking in the cloud including VPC’s, NFV, Direct Connect, and IPsec.
• Skilled with documenting the troubleshooting processes for repetitive tasks.
• Proactive approach to detecting network issues before they become a larger problem.
• Knowledge of building scripts/tools to automate repeatable network changes and to gather network health data is preferred.
• Experience opening and following up tickets with vendors and transit providers.
• Scripting in Python and knowledge of Ansible playbooks is a plus.
• Understanding of 1 or more vendors and operating systems such as Juniper, Cisco, Brocade, Cumulus, and SONiC.
• Certifications such as CCNA, JNCIA are highly preferred.
• Flexible schedule to meet scheduled Maintenance requirements, which may include weekends and holidays.
• Constant is hiring for a highly skilled candidate to meet our  24x7x365 operational requirements.

Compensation

• $55,000 – $65,000

This salary can vary based on location, years of experience, background and skill set.

Inclusion & Privacy

We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences, and we prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws.

We also take your privacy seriously. We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India’s Digital Personal Data Protection Act, 2023. Your data is used only for legitimate business purposes and is protected with proper security measures.

Where allowed by law, applicants may request details about the data we collect, access or delete their information, withdraw consent for its use, and opt out of nonessential communications. For more details, please see our Privacy Policy.