Founded in 2004 to cater for Nigeria’s emerging markets, Netcom quickly became a leading communication infrastructure provider of IP networking services. We revolutionised internet access in Nigeria providing highly available SME WIMAX and VSAT services backed by global standards SLA and customer support. 

As the needs of our customers expanded, so did our capabilities, and Netcom became the first private company to offer fiber access services in Nigeria. Over time we became more strategic, and our client demanded solutions to more than just Internet, which pushed us to develop our cloud, managed, and outsource solutions. 

Today we specialise in transformational IT solutions for your business. We have experts in hundreds of technologies and the experience to bring your business goals from vision to execution. If you need consulting on your technology roadmap or just need us to bring your email to the cloud, we can help.

• Cognate experience in any one or combination of O365, Active Directory or other cloud-based system, and troubleshooting experience
• Understanding of O365 suite, environment, capabilities, plans, service descriptions and features
• Experience with desktop administration (Windows, Mac) and remote desktop support
• Excellent knowledge and troubleshooting experience in support of Microsoft Office Suites (Outlook, Word, Excel, OneNote, PowerPoint, Team, OneDrive for Business, etc.)
• Knowledge of concepts and best practices relative to call center methodologies
• O365 set up from start to finish
• Office Suite installation and Activation
• Mail flow configuration and troubleshooting
• Experience with DNS/POP/IMAP/SMTP
• Passionate about delivering the ultimate customer experience
• CompTIA Security+
• Microsoft Certified Systems Engineer (MCSE), Azure Fundamentals, Azure Administrator Associate, Any of the following role based certification such as Messaging Administrator Associate, Teams administrator Associate, Modern Desktop Administrator Associate, Enterprise administrator Expert.