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Onboarding Coordinator at Midi Health, Remote (United States)

We are seeking a detail-oriented and highly organized Onboarding Coordinator (Contract) to support our People Onboarding team during periods of onboarding growth. This individual will play a key role in ensuring a smooth and consistent new hire experience by managing onboarding communications, tracking attendance and training completion, and proactively guiding new hires through early onboarding milestones. This is an execution focused role designed to provide administrative and coordination support to the onboarding function.

Scope of Work

The Onboarding Coordinator will:

Manage the New Hire Inbox

• Monitor and respond to the onboarding email inbox daily
• Answer routine onboarding questions
• Escalate complex issues as needed
• Maintain clear, professional, and timely communication

Guide New Hires Through Early Onboarding Steps

• Track completion of pre-boarding and onboarding tasks
• Send reminder emails and text messages to ensure deadlines are met
• Proactively follow up with new hires who are missing required steps
• Maintain tracking systems (Notion, Google Sheets, LMS, etc.)

Attendance & Orientation Support

• Take attendance for onboarding sessions and required trainings
• Ensure all new hires attend scheduled orientation sessions
• Follow up immediately with no-shows via email and text
• Maintain attendance documentation

Training & Compliance Monitoring

• Monitor required training completion (LMS, compliance modules, etc.)
• Send reminders and escalation notices for overdue trainings
• Maintain accurate records of completion status

Administrative & Operational Support

• Maintain onboarding trackers and status dashboards
• Prepare onboarding materials as needed
• Support calendar coordination for onboarding sessions
• Complete additional onboarding related administrative tasks as assigned

Qualifications

• 2+ years of administrative, coordination, or operations experience
• Experience in HR, onboarding, or people operations preferred
• Strong organizational skills and ability to manage multiple work streams
• Exceptional follow-through and attention to detail
• Comfortable sending proactive reminders and holding people accountable
• Strong written communication skills
• Proficiency with Google Workspace; experience with Notion or LMS platforms is a plus

Key Competencies

• Highly responsive and dependable
• Process oriented and comfortable working within SOPs
• Calm under pressure
• Professional communicator
• Able to work independently with minimal oversight

Contract Details

• Contract position
• Estimated hours per week: 40
• Rate of Pay: $25-30/hr, dependent on experience and location
• Remote
• Reports to Jennifer Ziesemer, Employee Experience Manager

At this time, Midi is unable to provide visa sponsorship. All Candidates must be authorized to work in the United States without current or future sponsorship needs.

Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at careers@joinmidi.com.

Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history.

Please find our CCPA Privacy Notice for California Candidates here.