Website Mimeo
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Product Configuration Designer at Mimeo, Remote
You’ll combine design thinking, technical configuration, and a deep passion for understanding customers—creating intuitive, visually engaging, and easy-to-order packaging products. You’ll collaborate across teams to configure, test, and refine every detail of the digital packaging experience, ensuring each product meets customers’ needs.
If you’re curious, detail-oriented, and love improving products through customer feedback, this is the role for you.
What You’ll be doing
- Configure and launch new products within our SaaS platforms (currently Infigo and PrintIQ), leveraging a strong understanding of their capabilities and constraints.
- Use custom CSS and JSON editing to refine product displays and enhance user experience.
- Develop and optimize 3D preview and parametric sizing models (using Blender or similar tools) to help customers visualize their packaging with accuracy and confidence.
- Manage and update product data, pricing, and workflows, ensuring seamless accuracy across systems.
- Conduct rigorous testing to ensure functionality, usability, and a frictionless customer journey.
- Collect, analyze, and act on customer feedback—observing real interactions, identifying pain points, and implementing improvements that make ordering easier and more satisfying.
- Collaborate with marketing and support teams to translate customer insights into meaningful platform updates and product enhancements.
- Use Adobe Creative Suite to create dielines and artwork resources for product setup.
- Configure and maintain Enfocus PitStop preflight profiles to ensure error-free print file processing.
Requirements for a Successful Candidate
- A genuine passion for listening to customers and improving products based on their feedback.
- Strong technical learning agility—you’re quick to explore and master new systems and digital tools.
- Experience, print, or product configuration is highly desirable
- Proficiency in Adobe Creative Cloud and Blender 3D (or similar modeling software).
- Some experience with JSON scripting and CSS editing is a plus.
- A user-centered approach to design and configuration, grounded in data and insight.
- Strong communication and collaboration skills—you connect dots across teams to deliver seamless results.
- Organized, detail-focused, and capable of managing multiple projects simultaneously.
Our Core Values
- Act Like Owners — We take responsibility for quality and results.
- Drive Customer Success — We listen, learn, and continuously improve.
- Enjoy the Ride — We collaborate, innovate, and celebrate our wins together.
- Excellent medical, dental, and vision coverage for you and your family
- Competitive salary
- Generous PTO Policy
- Internal career advancement opportunities
About Mimeo US
The minds, makers, and innovators at Mimeo are dedicated to giving back our customers what matters most – their time. Mimeo provides the easiest, fastest, and most reliable way to manage and distribute their content. We bring our customers’ content to life through print and digital formats to over 140 countries around the world.
To apply for this job please visit mimeo.pinpointhq.com.
