Product Designer at Superside

  • Entry Level
  • Remote
  • remote

Superside

Do you want to work remotely in a diverse and distributed team in EMEA & LATAM and have a big impact on a product? Do you want to be part of a high-growing scaleup that delivers both a combined service and software platform to brands like Facebook, Amazon, Shopify, and Coinbase and help them organize their creative workflows better? We are looking for new members at all levels to join us and build the platform for modern creative work!

Our story

Superside was founded in 2015 and is backed by Y Combinator, Slack Fund, Freestyle Capital, and High Alpha Capital. The company is scaling rapidly and grew over 340% the last year, and are looking forward to continuing the ride towards becoming a unicorn.

Demand for digital content has exploded with the rapid growth of online advertising and social media. Design and creative have become a huge bottleneck for marketing teams.  Marketing teams at large companies often have inefficient processes for managing fast-frequency, iterative creative production. Many companies are still stuck in the TV era (e.g. 1 big campaign per quarter) and not properly set up to handle the large-scale creative production required online, where hundreds of micro-campaigns and thousands of individual assets are needed every month. Design and creative therefore often becomes a bottleneck in these marketing teams, reducing speed of execution and ultimately slowing company growth.

What we are looking for

As a Product Designer, you will ensure our products and features are valuable for people, easy to use, and of the highest level of craft and execution. You will be expected to utilize your full range of product design, interaction design, and visual design skills. You will be part of designing and building on Superside’s collaboration and project management platform and help our customers to “unbottleneck” their design.
  • Lead and oversee the user experience of a product from conception to launch in partnership with product managers and engineers
  • Take broad, conceptual ideas and turn them into useful and valuable products with users like Amazon, Facebook and Salesforce
  • Contribute to strategic decisions around the future direction of Superside’s product
  • Design end-to-end flows and experiences that are simple and elegant for our supported platforms
  • Define, craft and evolve designs within visual systems and/or standards
  • Proactively solicit and provide feedback from designers and a broader product team in order to continually raise our bar for quality, while also taking on a mentorship

The tech platform we are building

Superside is right now in a unique position to expand on existing deep customer relationships and we are gradually introducing a customizable creative operations system – specifically built for the large-scale enterprise use case. First iterations of many of these elements are already in place.

This “Creative OS” is structured around 4 distinct functional areas:

Drag&Drop Brief Editor: The customer can configure their own creative briefs per product and define rules for who should be allowed to submit projects.

Assignment, Planning & Project Management: The customer can create automatic assignment rules for incoming projects (e.g. all critical deadline projects should go to Superside) or decide on a per project basis inside the Superside PM tool who should do what. The customer can also plan campaigns, chat internally on an “Epic” level and manage their own non-Superside projects.

Project Execution, Design Commenting & Collaboration: The most important part of the Superside app is the actual project execution, where Superside should impose an opinionated process for how creative projects should be executed in various stages. Commenting by multiple team members should be made easy and centered around the creative use case.

Output, File Management & Result Measurement: Finally, all creative projects need to go where customers can see them, and Superside should make it easy to output projects to Digital Assets Managers, Marketing Clouds, Ad Servers or FB/Google ad managers. The dream is for Superside to eventually “close the loop” and link the actual project result performance back to the creative that has worked on the file.

Along every step of the 4-step framework the customer will also be given the opportunity to create workflows and automations. Inside the Superside’s workflow editor, the customer can break down complex projects into milestones, decision points  and automated integrations (e.g. «add final file to DAM», «create Facebook ad-group using final output» or «push final file to email marketing software»). When the customer creates a new project, they select the right workflow template to get started.  By automating the process, the customer is free from having to update old process documents and to know what to do when and. Work items are sent to the participants notifying them of what they have new to do, and integrations are executed automatically.

Our tech stack
Superside’s backend is fully written in Kotlin and Spring, and our frontend is Typescript, React. We use Terraform to manage our infrastructures and deploy Docker containers to ECS, use Datadog and TrackJS for monitoring and are using Gitlab as our Devops/CICD platform.

Superside’s core principles (How we work together)

Be kind. We intentionally work to create a supportive environment where everyone can thrive. We commit to always show up to support a co-worker if needed, even in busy times. Even if geographically dispersed, we fiercely take care of each other personally and professionally by any possible means.

Be authentic. We value self-expression, unique perspectives and admire people that dare to be weird. We are honest and direct when working with others. We dislike office politics. We value diversity and celebrate differences. We recognize that what makes us who we are is a valuable asset to share with the community.

Move fast. We operate with a sense of urgency. We make decisions. We don’t wait until tomorrow. What can be done today, we do today. We prefer action over talk, and limit time in meetings. We accept mistakes, recognize failure, learn from it, adjust, and move on. We always push forward, and get things done. We are optimists. We take calculated risks.
Seek the truth. We believe disagreement is necessary to achieve progress, as long as our intention is constructive, respectful, and not selfish or an attack. Our only concern is making the right decision, when someone points out errors in our reasoning we accept it as an invaluable intellectual gift. We do not need everyone to always agree. We challenge our own beliefs. We are transparent about the truth.
Decide locally. Whoever is closest to the problem should own up to it, form a forceful opinion of what is the right decision, and take responsibility. Management often has insufficient information and should view its role as enabling others to take the right decision, especially in high-risk and urgent situations. Take responsibility for your ecosystem, your team, your role.

Know what to NOT do. Spend time to understand what’s possible. Decide on the few things that are critical, and actively choose what to not do. Keep a “Not doing” list next to your “To-do” list. Underpromise, and overdeliver. Things will never be perfect. Don’t do many things in parallel, get things done and move on, we cannot change everything at once.

Mission (Why we get up in the morning): Create more equal opportunities globally.
Vision (What we are trying to build): Build the world’s leading creative company, and help drive the transition to a global and fair online labor market.
Our three pillars (How we are doing it): Be the best at finding (1) and growing (2) top creative talent irrespective of location, and build technology and processes to enable efficient collaboration (3) with our customers.

To apply for this job please click on -> superside.pinpointhq.com.

Product Designer at Superside

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