Programme Support Officer

Description
Job Title: Programme Support Officer – Localisation
Reporting to: Localisation Programmes Manager
Hours: Full Time
Principal Location: Global [Remote]
Salary: £21,000 – £25,000

Background:

Street Child believes that every child deserves the chance to go to school and learn. Our projects focus on a combination of education, child protection and livelihood support to address the social, economic and structural issues that underpin today’s education crisis. We partner with local organisations and communities to deliver our locally rooted programmes, using evidence to drive learning and the refinement and scale up of programmes to create maximum impact for the most children at the lowest cost. We pride ourselves on being willing to go to the world’s toughest places where others won’t, including remote, hard-to-reach areas and fragile, disaster-affected states across sub-Saharan Africa and South Asia. Since 2008 we have helped over 500,000 children to go to school and learn and supported over 33,000 caregivers to set up businesses so they can afford the cost of educating their children.

Part 1: Role Purpose:

We are looking for a proactive Program Support Officer to undertake a variety of administrative and program management tasks within the context of a global team, across 30+ countries. You will support the Localisation Programmes Manager in inclusive planning and organizing programmatic activities as well as carry out important operational duties for a flagship 2-year programme called Elevating Local Leadership in Emergencies (ELLIE).

To be an excellent program officer, for the ELLIE programme, you must be committed to inclusive ways of working, with an understanding of working in multi-cultural settings, be organized and detail-oriented and thrive working with diverse teams across the world. Preferably, you will have experience in humanitarian settings and expertise in the localisation agenda, shifting power or locally led development.

The goal will be to contribute towards a joined up but contextualised approach to localisation in over 30 countries, supporting country teams to learn from each other and coordinate the programmatic deadlines.

Part 2: Key Responsibilities:

Programme support and coordination (50%)

In active collaboration with country teams, support the ELLIE programme planning and roll out phase, to ensure all country teams have relevant information needed, timelines and how the programme plans relate to overall programme delivery

Help build positive relations within the team and across the different countries to ensure excellent communication across the different teams involved in the programme

Schedule and organize meetings/events and maintain agendas in the context of global team members operating in different time zones

Support the roll out of digital programme management systems and collaboration tools.

Support programme budget monitoring processes.

Programme learning and adaptive management support (20%)

Support the organisation of global and regional learning activities and events on a monthly, quarterly and annual basis to ensure that country teams are learning from each other.
Support the establishment and management of digital platforms and systems for knowledge sharing, such as Sharepoint and Teams to facilitate cross team communication, sharing of information and learning. Ensure these platforms are user-friendly, accessible, and promote cross-team knowledge exchange.
Work across regional and country teams to ensure evidence and lessons learnt are being fed into the programme for continual improvement and adaptation, where relevant.

Programme progress support (20%)

Work with the Programme Manager and country teams to establish, coordinate and maintain reliable cross-organisational information for programme monitoring, reporting and learning systems and approaches, supporting consistent practice across different country teams for the ELLIE programme.
Support the programme manager and country teams with the quarterly and annual funding requirements and report writing.

Other (10%)

A strong commitment to Street Child’s vision, mission and values
Adhere to all Street Child’s policies and procedures
Able to represent Street Child appropriately internally
Carry out all reasonable requests that are within the broad remit of the role

Part 3: Person Specification

Attributes / Essential / Desirable

Experience and Knowledge

Effective project coordination experience, working with teams to deliver project outcomes.
Understand the project cycle and what is needed at each phase.
Strong administrative experience
Effective workload management skills (defining tasks, prioritisation, self- organisation and working to deadlines) and ability to use initiative to solve problems.
Experience of working in the international development and humanitarian sectors through paid employment.
A broad understanding of the main debates around localisation, locally-led development or shifting power.
Some experience of programme/ project Monitoring, Evaluation, Accountability and Learning.
Experience in supporting and/or strengthening cross-cultural teams remotely
Skills and Abilities

Excellent organisational skills
Excellent collaboration
Good verbal and written communication skills and proven ability to communicate with
a wide range of people, from different countries
Ability to work flexibly as a member of a small team, as well as independently and on own
Initiative
Strong listening, interpersonal and public presentation skills
Intermediate or advanced level in a language other than English
Other

Reflective, responsive and respectful towards communities and colleagues
Resilient in challenging circumstances
Commitment to our vision, mission and values
Commitment to protecting the rights of children in all circumstances
Commitment to localisation and local action
Ability to undertake regular travel, including in conflict or crisis contexts
Education / Qualifications

Degree in International Development or related field