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Receptionist/Office Manager at Workcentral, Lagos, Nigeria

The Receptionist/Office Manager serves as the first point of contact for the company, providing professional front desk, administrative, and communication support. This role combines reception duties with office management responsibilities, ensuring smooth daily operations, excellent client experience, and an engaging online presence that reflects the company’s brand and services.

Key Responsibilities:

Front Office Management:

• Manage and coordinate front office operations to ensure efficiency and professionalism.
  
• Receive, greet, and assist visitors, clients, and guests in a friendly and courteous manner.
  
• Answer, screen, and route incoming calls; provide relevant information or direct inquiries to appropriate departments.
  
• Handle incoming and outgoing correspondence, including physical and electronic mail.
  
• Maintain and schedule meeting room reservations and oversee the booking system for internal and external sessions.
  
• Manage attendance records, in/out logs, and office personnel scheduling.
  

Administrative Support:

• Create and modify documents using Microsoft Word, Excel, and internal CRM tools.
  
• Maintain accurate records, reports, and filing systems.
  
• Prepare interoffice communications, memos, and meeting materials for management.
  
• Assist in organizing company events, training sessions, and special projects.
  

Digital and Marketing Support:

• Manage and update company social media pages with relevant, engaging content to attract and retain the right audience.
  
• Handle online live chat interactions and respond to inquiries across all company locations.
  
• Extract and manage contact data to support lead conversion into paying customers.
  
• Execute email marketing campaigns, newsletters, and company updates.
  
• Promote the company’s brand and software products online and offline.
  

Requirements and Competencies:

• OND in Business Administration, Office Technology, or a related field.
• 1–2 years of proven experience as a receptionist, administrative officer, or office manager.
• Strong written and verbal communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and social media management.
• Professional appearance and demeanor with excellent interpersonal skills.
• Highly organized, detail-oriented, and able to multitask effectively.
• Consistent attendance and reliability in maintaining office stability.
• Willingness to learn, grow, and contribute to company goals.

Key Attributes:

• Professionalism and integrity
• Excellent communication and people skills
• Creativity in content management and social engagement
• Adaptability and willingness to take initiative

Benefits

• Basic Salary: #1,200,000 Annually
• Health Benefit: Comprehensive Health
• Location: Surulere Lagos
• Work Hours: 9:00 AM – 4:00 PM, Monday to Friday
• Qualification: OND in Business Administration, Office Management, or any related field
• Age: 20 yrs – 25 yrs