RETAIL STORE MANAGER

The ideal candidate must be dynamic and charismatic with excellent interpersonal skills and very strong business acumen and market knowledge. In addition, he/she must be trustworthy, accountable and possess good leadership skills.

Core Responsibilities include:

• Responsible for managing a retail digital centre.
• Responsible for coordinating the provision of goods, set up displays, and assist customers and staff during business hours.
• Responsible for managing the departments like sales, service, inventory, accounts to realize the goals of the digital centre.
• Responsible for delivering transformational customer experience and building the brands through sales.
• Responsible for scheduling and assigning employees; follow-up on work results.
• Responsible for maintaining store staff by orienting, disciplining, coaching, counseling, planning, monitoring and appraising job results.
• Responsible for achieving financial objectives by expenditure, analyzing variances, initiating corrective actions.
• Responsible for identifying current and future customer requirements by establishing rapport with potential and actual customers to understand service requirements.
• Responsible for ensuring availability of merchandise and service by approving contracts; maintaining inventories.
• Responsible for formulating pricing policies and reviewing merchandising activities, determining additional needed sales promotions, authorizing clearance sales and studying trends.
• Responsible for market merchandising by studying advertising, sales promotion and display plans; analyzing operating and financial statements for profitability ratios.
• Responsible for securing merchandize by implementing security systems and measures .
• Responsible for protecting employees and customers by providing a safe and clean store environment.
• Responsible for accounts, inventory management and after sales services .

Required Experience/Qualifications

• A minimum of a B.Sc. Marketing, Business Administration or any other relevant discipline. (A post-graduate degree will be an advantage) � A minimum of 10 years cognate experience (at least 5yrs managerial experience in consumer durables and home appliances) .
• Must be customer focused.
• Must be good at tracking budget expenses.
• Must have pricing and vendor relationship skills.
• Must have strategic planning abilities.
• Must be good at market knowledge.
• Must have staffing and result driven abilities.
• Proficiency in MS-Suite (especially Word, Excel & Power-point).
• Very articulate and good in written & oral communication skills
• 35-45 years of age