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Sales Operations Manager at Alpaca, Remote (EMEA)

We’re looking for a Sales Operations Manager to help scale our go-to-market engine in a fast-growing fintech environment. You will be the operational backbone for our Sales team — owning CRM infrastructure, improving pipeline visibility, strengthening forecasting accuracy, and ensuring our revenue processes can scale with rapid customer and product growth.

This is a high-impact, hands-on role where you’ll partner with Sales Leadership, RevOps, Marketing, Solutions and Success to optimize how we acquire, convert, and grow customers in a regulated, data-driven industry.

The strategy and operations team is 100% distributed and remote.  This role will report directly to the Sr. Sales Operations Manager.

 Things You Get To Do:

• Own day-to-day HubSpot administration, including workflows, automation, lead routing, data hygiene, reporting, and dashboards.
• Define and improve scalable sales processes, ensuring clean pipeline data, documentation and reporting.
• Analyze funnel performance, conversion rates, pipeline health and support sales forecast reporting.
• Manage and optimize the GTM tech stack; evaluate and implement new tools to automate workflows and enhance rep efficiency.
• Support territory modelling, quota processes, and incentive compensation accuracy.
• Partner with Marketing, Customer Success, Onboarding, Product, and GTM leadership to ensure seamless handoffs, aligned processes, and strong tool adoption.
• Document and roll out new workflows; support training and enablement for global sales teams.
• Run ad-hoc analyses and assist with operational projects as assigned.

Who You Are:

• 3–5+ years in Sales/Revenue Operations or GTM Operations (fintech or SaaS preferred).
• Strong CRM skills (HubSpot preferred)
• Analytical mindset with proficiency in Excel/Sheets and BI tools.
• Detail-oriented, process-focused, and comfortable working independently in a remote environment.
• Excellent communication and cross-functional collaboration skills.
• Bachelor’s degree in business or related field (not sure if this needs to be a must/ is standard in our JDs)

 Who You Might Be:  

• Startup mindset for a fast-paced, high-growth environment
• Knowledgeable about marketing, sales and success tools and systems
• A strong curiosity about a career in the FinTech industry

How We Take Care of You:

• Competitive Salary & Stock Options
• Health Benefits
• New Hire Home-Office Setup: One-time USD $500
• Monthly Stipend: USD $150 per month via a Brex Card

Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.