Description

Job Title: Software QA Specialist

The QA Specialist role is essential to our company’s product development and release process. We are looking for someone thorough and observant, with an eye for detail. They must fully understand the requirements for the product or service and take overall ownership for ensuring that we’re delivering high-quality and bug-free software that truly meets the needs of our customers and other stakeholders. The goal is to help preserve our reputation by ensuring that our products and services can drive sustainable growth.

While our headquarters is based in Wisconsin, we are open to remote candidates within the U.S.

Responsibilities

• Understand customer needs and requirements to develop and deliver on effective quality control processes
• Devise and review specifications for products or processes
• Create detailed, comprehensive, and well-structured test plans and test cases
• Design, develop, and execute automated tests using Selenium and other testing tools
• Define testing standards and strategies, establish formal QA processes, and establish and track metrics
• Review requirements, specifications, and technical design documents to provide timely and meaningful feedback
• Identify, record, and document bugs in Jira and Xray
• Collaborate with development and product teams to ensure timely releases of quality software
• Manage development triage process for product bugs entered by the support team
• Monitor debugging process results
• Investigate the causes of non-conforming software and train users to implement solutions
• Stay up-to-date with new testing tools and test strategies, including suggesting tools for improving and upgrading automation capability
• Follow compliance and security best practices, specifically, adhering to HIPAA regulations
• Be a driver for a “QA-first” mindset across the organization

• Bachelor’s degree in Computer Science or related field preferred
• 2+ years of experience in software testing and quality assurance
• Knowledge of manual testing methodologies and automation testing tools (e.g. Selenium)
• Experience in writing clear, concise, and comprehensive test plans and test cases
• Hands-on experience with both white box and black box testing
• Experience working in an Agile/Scrum development process
• Experience with performance and/or security testing is a plus

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