Website Standard Bank Group
Description
Job Title: Specialist, Onboarding
To design, test and deploy iterative tactics (in response to changing market conditions) to effectively onboard and entrench customers to drive increased value extraction for Affluent / Main Market / Youth segment (e.g., activation, retention, adoption, usage of digital, re-engagement of services, etc.). To maximize the opportunity to ensure all NTB customers are properly onboard from day 0 and ensure they are active on digital channels, carded, proofer information on some products if required
Qualifications
- First Degree
Experience
- At least 1 year of experience in retail/private banking
- Familiar with the bank’s products, operational processes, and policies
Additional Information
Behavioural Competencies:
- Challenging Ideas
- Convincing People
- Developing Expertise
- Developing Strategies
- Directing People
Technical Competencies:
- Conducting Research
- Data Analysis
- Developing Marketing Insights
- Financial Acumen
- Segmentation
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