Description

Job Title: Strategic Program Manager

As the Strategic Program Manager, will be responsible for overseeing and managing complex IT programs, ensuring alignment with ACE strategic goals, and driving successful project execution across the organization. This role requires a strategic thinker with excellent leadership, communication, and problem-solving skills.

Who is American College of Education

Founded in 2005, American College of Education continues to be a leader in professional development through our online programs. The mission of ACE is to deliver high-quality, affordable and accessible online programs grounded in evidence-based content and relevant application. Our graduates are prepared to serve, lead and achieve personal and professional goals in diverse, evolving communities. As a socially conscious institution, we’re dedicated to making a positive impact and inspiring our students to do the same.

ACE is a premier organization that is continually recognized for its commitment to social responsibility. In 2016, ACE became a Certified B Corporation. As a socially conscious institution, we believe we have a responsibility to our students, alumni, employees, local communities, and society. We strive to make an impact in the world that goes well beyond our bottom line.

Who You Are

You are passionate about helping students achieve their educational goals. You thrive in a competitive and collaborative team environment. You are comfortable working remotely and have experience collaborating with others in a virtual environment. You possess a strong attention to detail.

As the Strategic Program Manager, will be responsible for overseeing and managing complex IT programs, ensuring alignment with ACE strategic goals, and driving successful project execution across the organization. This role requires a strategic thinker with excellent leadership, communication, and problem-solving skills.

Compensation

ACE is committed to paying a competitive wage while staying true to our mission of maintaining high quality, affordable programs for our students. The starting salary range for this position is $145,000 plus all full-time employees are eligible for an annual bonus. Offers vary depending on education, prior experience, and expertise being applied to the role.

What We Look for in the Ideal Candidate

• Demonstrates self-reliance by meeting/exceeding workflow needs.
• Demonstrates positive attitude and motivation, concern for students, teamwork, and excellent time management skills.
• Follows established processes as outlined by organization and leadership.
• Completes assigned duties based on daily business needs and individual skill set.
• Consistently produces a high volume of quality work.
• Capable, and adapts as needed, to work under pressure and meet tight deadlines.
• Proven ability to work independently with limited supervision and with other department personnel.
• Must support and embrace the College’s B Corp mission to improve the people and communities we serve through our civic engagement initiatives.
• Must have exceptional communication, organization, and time management skills.
• Must be “self-motivated” as well as creative and efficient in proposing solutions to complex, time-critical problems.
• Must be collaborative in driving decisions and a team-player.
• Strong analytical and problem-solving skills with a high attention to detail.
• Builds and maintains student satisfaction.
• Recognizes and anticipates student needs.

Day to Day Responsibilities

A Strategic Program Manager in IT plays a crucial role in aligning technology initiatives with business objectives. You are responsible for overseeing multiple projects while ensuring initiatives are executed effectively, efficiently, and on budget.

In this role you will wear different hats, but your skills will be especially essential in the following areas:

Program Planning and Strategy

• Works with Sr. leadership to create long-term strategic roadmaps for IT initiatives that align with business goals.
• Establishes clear objectives, deliverables, and success criteria for various IT programs and projects.
• Determines the IT resources (human, financial, technical) needed for program success.
• Keeps track of progress towards IT strategic goals and timelines, ensuring projects stay on schedule.
• Addresses any roadblocks or issues that arise during program execution, whether they are technical, resource-related, or operational.
• Identifies, assesses, and mitigates risks to ensure that the program progresses smoothly.

Stakeholder Management

• Regularly updates senior management and other stakeholders on program status, risks, and issues.
• Collaborates cross-departmentally with other teams to ensure program alignment while addressing challenges.
• Acts as a liaison between business and IT teams, managing expectations and ensuring program outcomes align with business needs.

Financial Management

• Oversee the IT financial health by managing budgets and ensuring projects stay within financial constraints.
• Actively manages the department budget ensuring financial efficiency and accountability.
• Identifies opportunities for cost savings or better resource allocation within the program.
• Manages IT relationships, negotiates contracts, and ensures that external partners meet expectations.

Team Leadership and Development

• Leads and mentors cross-functional teams working on various projects within IT
• Provides feedback and conducts performance evaluations for team members.
• Promotes collaboration and knowledge sharing among teams to improve IT program delivery.
• Ensures that the team and IT programs comply with organizational policies, industry regulations, and best practices.
• Analyzes team and program performance post-completion and identifies areas for improvement

Qualifications and Education Requirements

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field.
• A Master’s degree is preferred, or equivalent experience
• Proven experience as a Program Manager or similar role in an IT environment.
• Strong understanding of IT infrastructure, software development, and project management methodologies.
• Excellent leadership, communication, and interpersonal skills.
• Ability to think strategically and manage multiple complex projects simultaneously.
• Proficiency in project management tools and software.
• PMP, PgMP, or similar certification is a plus.

Before you Apply: Here is an interview Q and A for you: Click here

NOTE: Here is why some companies may not hire you.

Up Your Skill: Take Paid Courses HERE for free

Are your skills still relevant in 2025-2030? Check it out Here