Website Airtm
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Support Agent at Airtm, Remote (Global)
The commOps support team is responsible for attending to and resolving the needs of our users, relying on procedures and tools provided by Airtm, to ensure that we comply with all applicable operational requirements and best practices of our operation.
What you’ll be responsible for:
- Respond to and solve the needs of our users through ticketing packages
- Achieve the objectives set by your team based on the operation
- Report the immediate and prioritized needs of our users
- Fulfill a working day
- Attend team meetings.
Experience, skills & stack required:
- Experience in customer support with technology programs
- Availability of schedule
- Have computer equipment and stable internet access
- Demonstrated analytical, empathic skills and teamwork
- Curiosity and proactive
- Familiarity with cryptocurrency
- English speaker
Application Instructions:
Please apply only if you are from Latin America or the following countries!
- Sri Lanka
- Vietnam
- WAEMU countries (Benin, Burkina Faso, Côte D’Ivoire, Guinea-Bissau, Mali, Niger, Senegal, and Togo)
- Tanzania
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
To apply for this job please visit jobs.lever.co.
Support Agent at Airtm, Remote (Global)
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