Description:

Job Title: Visa Officer

We are seeking a dynamic and motivated Visa Officer – Graduate Trainee to join our team. This position is ideal for recent graduates who are passionate about the travel industry and eager to gain practical experience in visa processing and customer service.

Responsibilities:

•  Assist clients with visa inquiries, including providing information on visa requirements, application procedures, and processing times
• Learn to review and assess visa applications for accuracy, completeness, and compliance with immigration laws and regulations
• Gain knowledge of visa categories, documentation requirements, and visa application processes for various countries
• Provide personalized assistance and support to clients throughout the visa application process, including document preparation, appointment scheduling, and follow-up communications
•  Assist with maintaining accurate records of visa applications, approvals, and rejections, and generate reports as needed
• Participate in training sessions, workshops, and on-the-job learning opportunities to enhance skills and knowledge in visa processing and customer service
• Collaborate with other team members to ensure efficient operations of the visa department and deliver exceptional service to client.

Key Requirements:

• Bachelor’s degree in any field.
•  Strong interest in the travel industry and desire to pursue a career in visa processing and customer service.
•  Excellent communication and interpersonal skills, with a customer-centric approach to service delivery.
• Ability to learn quickly, adapt to new environments, and work effectively in a team.
• Proficiency in computer skills, including Microsoft Office applications and internet research.