Responsibility

• Present, promote and sell/upsell the company’s products to existing and prospective customers – either through direct contact or telephonic correspondence.

• Address customer concerns and questions and overcome potential roadblocks in the sales cycle; to maximize customer satisfaction.

• Attend all scheduled training to ensure you have sufficient product knowledge about the company’s offering to help your interaction with prospective and existing customers

• Ensure that you maintain strict confidentiality on customer information you access • Achieve agreed-upon sales targets and outcomes within schedule.

• Coordinate sales effort with team members and other departments.

• Give feedback on customer needs, problems, interests, competitive activities, and potential for new product(s).

• Handle grievances to protect the company’s reputation.

• Familiarise yourself with the work tools and software, which are provided by the company and necessary for successfully carrying out your responsibilities.

Qualification and Skill

• Minimum of HND; BSc/BA with at least 2years of sales experience

• Excellent communication skills.

• Experience as telesales representative and/or other sales/customer service role a plus.

• Proven track record of successfully meeting sales quota preferably over the phone

• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

• Creative thinking skills.

• The patience and ability to engage customers in conversation.

• Good sales ability.

• Working knowledge of relevant computer software.

• Excellent interpersonal and problem-solving skills.

• The ability to handle rejection and stress in soliciting customers.

Please note: This is a target-driven role.

Compensation: #65,000 basic + attractive commission +performance