Description

Job Title: Program Manager

American Specialty Health Incorporated is seeking a Program Manager to join our Practitioner Contract Administration department. This position is to support varied special and routine projects of the Practitioner Contract Administration Department and the specific projects identified by Executive Management on an ongoing basis.

Salary Range

American Specialty Health complies with state and federal wage and hour laws and compensation depends upon candidate’s qualifications, education, skill set, years of experience, and internal equity. $45,000 to $65,000 Full-Time Annual Salary Range

Remote Worker Considerations
Candidates who are selected for this position will be trained remotely and must be able to work from home in a designated work area with company-provided technology equipment. This remote/WFH position requires you have a stable connection to your Internet Service Provider with the ability to participate by video in online meetings over a reliable and consistent network (minimum internet download of 50 Mbps and 10 Mbps upload speed).

Responsibilities

• Manages assigned projects and supports activities of Practitioner Contract Administration and Practitioner Contract Services teams, ensuring prompt completion of specific deliverables.
• Performs independent project management tasks as assigned and identified.
• Identifies projects proactively for completion to ensure the smooth operation of the department.
• Performs ad hoc project management in support of any department project assigned.
• Coordinates projects effectively, communicates awareness of issues and schedules with other key personnel within the department and/or external to the department as needed.
• Responsible to perform timely, proactive, accurate, and prompt project deliverables.
• Collaborates project management support, as necessary, with applicable committees.
• Assist, support and project manage customized staff training in an effort to prepare staff and management for various practitioner group reactions to standard and non-standard communications.
• Provides back-up support to Vice-President, Management and Supervisory staff.
• Provides proactive and creative solutions.
• Ensures accuracy and productivity in project completion and works cooperatively with all internal and external contacts.
• Supervises assigned staff in conjunction with assigned projects and ensures that accuracy and productivity meets/exceeds Company standards.
• Coordinates workflow of department ensuring that productivity, quality and timeliness standards are met.
• Evaluates performance, provides constructive feedback, and conducts counseling and training sessions as needed.
• Supports staff in the accomplishment of assigned objectives and projects.
• Supports department functions as they interface with other operational and clinical departments to ensure efficient and effective teamwork is maintained within the organization, Coordinating Committees and work teams as defined by management.

Qualifications

• Bachelor’s degree or equivalent experience in Health Care. If equivalent experience, high school diploma required.
• Three years of progressive administrative support experience including project management.
• Excellent computer skills including word processing, Excel, Access, PowerPoint and email.
• Knowledge of ASH specialty health care operations and clinical administration helpful.
• Experience in a health care related field preferred.
• Strong project management skills, with the ability to identify timelines and action plans and see projects through to completion.
• Excellent verbal communication skills to effectively communication via telephone.

Core Competencies

• Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
• Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.
• Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
• Ability to effectively organize, prioritize, multi-task and manage time.
• Demonstrated accuracy and productivity in a changing environment with constant interruptions.
• Demonstrated ability to analyze information, problems, issues, situations and procedures to develop effective solutions.
• Ability to exercise strict confidentiality in all matters.

Mobility

Primarily sedentary, able to sit for long periods of time.

Physical Requirements

Ability to speak, see and hear other personnel and/or objects. Ability to communicate both in verbal and written form. Ability to travel within the facility. Capable of using a telephone and computer keyboard. Ability to lift up to 10 lbs. Ability to travel outside State of California by airplane.

Environmental Conditions

Work-from-home (WFH) environment.

American Specialty Health is an Equal Opportunity/Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Please view Equal Employment Opportunity Posters provided by OFCCP here.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at (800) 848-3555 x6702.

ASH will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.
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