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Customer Relations Officer at SavingsBox, Abuja, Nigeria

QUALIFICATION

• Bachelor’s degree in Business Administration, Communications, or related field; a Master\’s degree is an advantage.
• 2-5 years of experience in a senior customer support, customer success, or client-facing operations role, preferably within the fintech and banking industry.
• Proven leadership in scaling customer experience programs and managing high-performing teams.
• Strong analytical, communication, and interpersonal skills.
• Proficiency with CRM and support tools (Zoho Desk and other CRM tools).
• Exceptional ability to translate customer needs into actionable internal strategies.
• A customer-first mindset with strong business acumen.

Interested candidate should send their CV and a brief cover letter  with the subject using the position as the subject of email.