Website Brave
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Client Success Manager at Brave, Remote
Brave is seeking a talented Client Success Manager to join our team. You will manage a portfolio of advertisers and drive the success of their campaigns. As a Client Success Manager at Brave, you should have solid marketing experience combined with a customer service mindset. You will be responsible for the full lifecycle of client campaigns, from discussing strategic solutions with clients to managing live campaigns. The ideal candidate is a trusted advisor who is passionate about digital marketing and delivering outstanding customer service to Brave’s growing client base.
Some of the job responsibilities include:
- Build and maintain long term client relationships through excellent customer service.
- Manage the gathering and organization of client-provided campaign assets for smooth and timely deployment.
- Advise clients on campaign strategy and best practices.
- Communicate campaign performance insights with clients by generating and delivering regular reports.
- Lead client calls with strong presentation skills to showcase campaign performance and Brave’s value.
- Own internal communications regarding campaign objectives, performance, status, and client needs.
Requirements
- Passion for account services, creativity, and willingness to work in a 100% remote and highly collaborative environment.
- Self-motivated and able to thrive in a results-driven environment.
- Bachelor’s degree in marketing, business administration, or relevant field.
- 2+ years of experience in account management, campaign development, or similar role (mandatory).
- Excellent communication skills.
- Ability to multitask and manage multiple client accounts simultaneously.
- Proven track record of delivering client solutions and meeting sales goals
- Strong attention to detail.
- Excellent listening, negotiation, and presentation skills.
Working at Brave
- Industry-leader in privacy, with a research and engineering team that’s innovating everyday to keep people safer online and beat Big Tech.
- Highly competitive salaries & benefits, and generous home-office stipends.
- Fully remote team (no office, no commute).
- Welcoming, humble, ridiculously smart teammates, and a truly flat org structure.
- Opportunity to get in early at a hyper-growth company, and revolutionize the web.
- Oh, and did we mention Brendan, our CEO & co-founder, invented JavaScript?
Salary is $75,000.00 to $85,000.00 plus bonus
Check us out
LinkedIn | Glassdoor | brave.com
To apply for this job please visit job-boards.greenhouse.io.
