Cashier / Stock Manager

Full Job Description
GENERAL MISSION

· To be responsible for the Hotel debtors’ function: invoicing, debt collection, AR cashiering, reconciliations and month end requirements

· To oversee and direct all aspects concerning cash receipts and disbursements.

RESPONSIBILITIES AND MEANS

CASHIER

· To be responsible for the control and banking of all daily cash and receipts

· To manage all cash float refurbishment

· To manage all daily cash, transfer and POS receipts with strict respect of hotel policies and to formally reconcile collected amounts with system generated reports on a daily basis

· To perform daily foreign currency exchange with the officially appointed money changer and check and reconcile all foreign exchange submissions and calculations performed by Front Office and the POS.

· To prepare and perform daily banking of all cash and checks collected

· To prepare on daily basis the General Cashier Report reconciling the daily collection of cash and the amount banked.

· To maintain all in-house floats at an appropriate level required by operations

· To ensure the safeguard of all cheques and cash received in his/her custody.

· To keep contact and have a good relationship with both bank and clients.

STOCK Manager

· The preparation and mailing of account statements to customers on a timely basis and to monitor the subsequent collection of all accounts.

· To discharge the duties in an effective and efficient manner

· Accountable for the accurate processing of all AR accounts.

· Ensure that all Trade Debtor’s invoices are accurate; all services invoiced supported by a valid guarantee of payment and the room rates correct.

· Process all cash, checks, and POS payments received accurately and on a daily basis.

· Complete a daily summary of all adjustments, ensuring that it is distributed as necessary and reconciled with a PMS generated report at end of shift.

· Ensure that all credit card transactions are verified for completeness and the accounts formally reconciled on a daily basis

· Calculate and accurately post commissions

· Promptly investigate all credit card disputes, liaising with the Front Office and the banks.

· Collate all necessary paperwork to justify credit card refunds and obtain sign off from the management before refunds can be processed.

· Accurately process all Monthly Statements, ensuring that they are mailed promptly.

· Ensure that all Month End reports are printed and forwarded to the Accountant to prepare the balance sheet reconciliation.

· Perform ‘month end close’

· Keep closed contact with hotel debtors; corporate clients and individuals

· To maintain a good relationship with all departments

· To perform the physical count of all storeroom stocks and month-end inventory, with final balances to be reconciled with the general ledger month-end balance

· To monitor all goods movement; including food and beverage, stationary, other operating equipment etc, in and out of the hotel and ensure that they are properly recorded.

· To ensure that any goods coming into the hotel have been properly ordered and met the specification (in quality and quantity).

· To ensure that all goods received in the hotel are accounted for and supported by valid hotel purchase orders

· To examine both quality and quantity of goods received in coordination with related, Department Heads before accepting delivery

· To ensure that goods are promptly moved to Stores or the concerned department once received.

· To ensure that outgoing goods are properly documented and accounted for

· To closely monitor all pending or partial deliveries

· To be responsible for recording and distributing reports as required

· To coordinate with the purchaser regarding delivery issues

· To maintain a good relationship with suppliers and other departments

· To ensure the Hotel’s inventories are properly safeguarded and protected against any kind of loss.

· To ensure that all stock movements are accounted for and are in compliance with Hotel policy

· To ensure the safety of all stored items by keeping the Store locked when unattended and out of office hours.

· To issue and re-order stock and to ensure that no goods leave the storeroom without a proper authorized store requisition

· To post on the stock system all movements of goods in and out of stores in a timely and accurate manner

· To conduct routine physical inventory checks

· Follow up of all pending purchase requisitions with the purchaser to ensure the timely replenishment of depleted stocks in accordance with the par levels defined by Management

· To prevent loss, spoilage and breakage by careful monitoring of the expiry date of perishable items, monitoring the slow moving items and keeping the store clean and tidy at all times

· Preparation of the Receiving Record, the Receiving Report and the Daily Summary Receiving Report as well as Slow Moving Item Report and any other reports as required by Hotel Management.

Cost Control

· To study, analyse and report on all variances relating to costs and inventory management within the hotel

· To manage the hotel inventory process on a daily, weekly and monthly basis

· To manage the daily receiving and storekeeping activities

· To ensure that all inventory movements within the hotel are accounted for and are properly supported with appropriate documentation

· To ensure the implementation of all cost control policies and procedures by all departments

· To prepare and issue various cost reports as required by Management

RELATIONS

· Directly reports to the Accountant

OTHER RESPONSIBILITIES

· To be ready and responsible when assigned to perform any other duties as designated by higher management and/or directors