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Customer Care Officer at Catilas Resources Limited

Website Catilas Resources Limited

Customer Care Officer

Description

  • Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
  • Informing customers about bank products and services.
  • Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
  • Maintaining and balancing cash drawers and reconciling discrepancies.
  • Packaging cash and rolling coins to be stored in drawers or the bank vault.
  • Handling currency, transactions, and confidential information in a responsible manner.
  • Using software to generate reports.
  • Following all financial and security regulations and procedures.

Requirements

  • Must have OND in any field with a minimum of Lower Credit.
  • Cash handling experience is an added advantage.
  • Exceptional time management, communication, and customer service skills.
  • High level of accountability, efficiency, and accuracy.
  • Excellent knowledge of MS Office (especially Excel and Word).
  • Integrity.
  • Strong communication and people skills.

To apply for this job please visit jobs.workable.com.

Customer Care Officer at Catilas Resources Limited
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