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Customer Care Specialist at SafetyWing

  • Full Time
  • Remote
  • remote

Website SafetyWing

Customer Care Specialist

We are looking for 1-2 Customer Care Specialists that are interested in building a global safety net with us.

We are looking for a Customer Care Specialist (part-time with the option of going full-time)  to join our fully remote team in a fast-growing startup. We love to be helpful and guide our customers with any problem, big or small.

Currently, we have two products: Travel Medical Insurance and Health Insurance (for companies and individuals)

👉 What you do
  • Answer customer questions via live chat, email and phone support
  • Proactively look on how to improve the customer experience
🧪 What’s needed for this position
  • Excellent English language skills (written and spoken)
  • The ability to work independently and to be a problem solver
  • Weekend availability
  • Nice to have: experience with insurance, customer service or health care
  • Your timezone: We need team members in Europe,  Asia and America. As we are fast growing, please show your expression of interest for other timezones.
🧘 What we offer
  • A fantastic team to work with
  • Full-time/part-time opportunities
  • 17 USD/hour
  • Long-term opportunities
Find out more about us and our products at www.safetywing.com
We are looking forward to hearing from you!

To apply for this job please visit docs.google.com.

Customer Care Specialist at SafetyWing
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