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Customer Service Representative at FMR Agency, Lagos, Nigeria

Responsibilities

• Actively seek out and engage prospective customers in person, online, or over the phone
• Build and maintain strong relationships with new and existing clients (retail and wholesale)
• Present, promote, and sell products using solid product knowledge and persuasive techniques
• Meet or exceed monthly and quarterly sales targets
• Provide feedback to the manager, and based on customer insights
• Manage inventory, process orders, and follow up on payments when needed.

Requirements

• Proven experience in sales, preferably in the clothing industry
• Excellent communication, interpersonal, and negotiation skills
• Strong customer service orientation
• Self-motivated and goal-oriented with a proactive approach
• Ability to work independently and as part of a team.

How to Apply
Interested and qualified candidates should send their CVs using the job title as the subject of the email.