Intern at Smile Train, Remote

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Smile Train is changing the world one smile at a time. Our goal is to transform every person’s life impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our beneficiaries with free, life-changing, comprehensive cleft treatment. Our sustainable model has allowed us to reach 1.5 million children in 90+ countries, and we’re just starting. We are truly changing the world one smile at a time.

Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is creative and highly motivated individuals working to make a positive impact. Join us!

Role Summary:

This internship offers practical experience in applied research, healthcare training evaluation, and global health program management, while contributing to Smile Train’s mission of empowering local medical professionals through sustainable, high-quality cleft care.

Reports To: Dr. Alejandro Gonzalez, Director for Mexico, Central America, and the Caribbean / Alma Contreras, Program Assistant for Mexico, Central America and the Caribbean

Key Responsibilities:

· Lead the implementation and evaluation of Smile Train’s innovative surgical training tools, including the SIMULARE simulation models and Virtual Reality Surgery App, to assess their impact on improving technical proficiency in cleft lip and palate surgeries.

· Collaborate with the surgical team at Hospital ABC (a Smile Train partner institution) to coordinate hands-on training sessions, data collection, and evaluation activities.

· Design and administer surveys and assessment instruments for participating surgeons and medical professionals to evaluate knowledge acquisition, skill development, and user experience.

· Collect, clean, and analyze quantitative and qualitative data to evaluate the effectiveness of training interventions, ensuring methodological rigor and reliability.

· Develop and maintain a structured research database for all project data and findings, ensuring accuracy, organization, and long-term usability.

· Prepare monthly research summaries and progress reports for academic supervisors and Smile Train project leads, highlighting insights and recommendations for continuous improvement.

· Design a detailed project timeline (chronogram) that aligns research activities with expected outcomes, deliverables, and evaluation milestones.

Required Education and Experience:

· Recently completed a bachelor’s degree of Mechatronics Engineering at Universidad Iberoamericana.

· Demonstrated interest in global health, surgical training, or health systems strengthening.

· Strong research and analytical skills, including experience with data collection, data entry, and basic data analysis (quantitative or qualitative).

· Excellent organizational and communication skills, with attention to detail and the ability to manage multiple tasks effectively.

· Comfortable collaborating with multidisciplinary medical teams.

· Proficient in English and Spanish (oral and written).

· Previous experience with survey design, program evaluation, or healthcare training is an asset but not required.

· Familiarity with Microsoft Office (Excel, Word, PowerPoint) or similar tools for reporting and analysis.

Accountability Expectations:

• Ownership of Outcomes: Take full responsibility for one’s own performance, ensuring alignment with Smile Train’s mission and objectives.

• Transparent Communication: Communicate openly and effectively with team members, fostering trust and a shared understanding of expectations and priorities.

• Emotional Intelligence: Demonstrate empathy, understanding, and cultural sensitivity to contribute to an inclusive and supportive team environment.

• Empowerment: Effectively communicate with supervisors to ensure you are equipped with the resources, guidance, and autonomy you need to excel in your role

• Team Cohesion: Contribute to a culture of collaboration, mutual respect, and shared accountability, helping the team to thrive in a fast-paced, mission-driven environment

Compensation: This is an unpaid position.

Travel: none

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, obligations, and activities may change, or new ones may be assigned at any time, with or without notice.

Application Information:

Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible.