Description

Job Title: Operations Performance Analyst

We Are Seeking a highly analytical and detail-oriented Operations Performance Analyst to monitor, analyze, and optimize operational processes to enhance efficiency, productivity, and overall performance. This role involves leveraging data-driven insights to drive continuous improvement and ensure alignment with business objectives.

Responsibilities

• Analyze operational data and performance metrics to identify trends, inefficiencies, and opportunities for process optimization.

• Develop and implement performance measurement frameworks to track key operational KPIs.

• Monitor workflow processes to ensure operational efficiency and compliance with company policies.

• Provide actionable insights through data analysis and reporting to support decision-making.

• Collaborate with cross-functional teams to improve service delivery and operational outcomes.

• Conduct root cause analysis to identify and resolve operational bottlenecks.

• Generate periodic reports and dashboards to present performance findings and recommendations.

• Assist in the implementation of new operational strategies and process improvements.

• Support risk management efforts by identifying potential operational risks and proposing mitigation strategies.

• Continuously evaluate industry best practices and recommend improvements to enhance overall operational performance.

Requirements

• Bachelor’s degree in Business Administration, Operations Management, Statistics, Economics, or a related field.

• 3+ years of experience in operations analysis, business intelligence, or performance management.

• Strong analytical skills with experience in data interpretation and performance tracking.

• Proficiency in data visualization tools such as Power BI, Tableau, or Excel.

• Strong problem-solving abilities and attention to detail.

• Ability to work cross-functionally and communicate findings effectively to stakeholders.

• Experience in process optimization and workflow automation is a plus.

Benefits

• Competitive salary and performance-based bonuses

• Professional development and growth opportunities.

• A dynamic and innovative work environment.

• Hybrid work options for flexibility and work-life balance.

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