Website Capita
Description:
Job Title: People Advisor
We currently have an exciting opportunity for an experienced HR professional to join fast paced and innovative team, working predominantly remotely but with some travel to Sheffield based schools this role offers scope to work in a hands on manner with our clients.
Within this role you would be responsible for the support and guidance of school staff with their HR queries, you would also provide remote HR training to leadership teams within these schools to better enable them to manage the challenges within their business. We are looking for someone with knowledge of working within the education sector who also has experience of delivering HR training to stakeholders, this position plays a critical role in the success of our partnerships with the schools that we work with and in return offers great scope to learn and develop.
Job Description
What you’ll be doing:
- To provide remote telephone and email HR support to clients, ensuring accurate recording of information in the CRM system.
- To apply the business assurance framework, ensuring quality, accuracy and consistency of services delivered.
- The delivery of virtual training to stakeholders within the schools to enable them to tackle the day to day challenges that they face.
- To provide onsite support for clients as required, including advising at meetings, hearings, appeals, investigations.
- To work closely with an allocated client groups to build relationships, ascertain their business requirements and work with them to achieve.
- To ensure client retention through effective relationship management and also identify opportunities to develop and grow the business.
What we’re looking for:
- Evidence of Continuing Professional Development in HR/ Employee Relations
- A background of providing HR support in a schools/education environment
- Experience of delivering quality advice and guidance on high risk HR casework.
- Managing a varied workload utilising personal organisation skills
- Track record of delivering virtual HR training to key stakeholders
- Handling difficult and sensitive redundancy, discipline, capability and grievance casework.
- Experience of establishing credibility with clients and communicating simply and persuasively about HR issues with non HR specialists
- Experience of providing employee relations and employee resourcing advice to education based clients
- Experience of managing discipline/grievance/capability/redundancy/absence issues.
About HR Solutions
Capita’s HR Solutions business provide a wide range of services into the UK’s schools and Multi Academy Trusts (MATs) The provision of these services provide cost savings to these schools and trusts and at the same time allows them to focus their resources on others areas ensuring the smooth running of these organisations.
What’s in it for you?
- A salary of £32,000
- 23  days’ holiday (rising to 27) with the opportunity to buy extra leave
- A hybrid role with opportunities to work from home but also visit client sites when needed
- company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
- voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
- the opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
- access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
To apply for this job please visit www.capita.com.
