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Representative Customer Service at Stryker, Remote

Website Stryker

Representative Customer Service at Stryker, Remote

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Looking for a place that values your unique talents? Discover Stryker’s award-winning culture. We are proud to offer you 12 paid holidays annually. For an overview of our benefits and time off, please follow this link to learn more: US Stryker employee benefits

Job description

The role will focus on supporting the Electronic Invoicing Specialist with all tasks related to electronic invoicing, with particular attention to process flow, error corrections, and archiving.

Key Activities & Accountabilities

Process flow and related procedures

– Support the Electronic Invoicing Specialist on the mapping process flow

– Identify potential flow issues and escalate

– Daily monitoring of errors (from Oracle to EDICOM, from EDICOM to SDI) and of SDI invoice rejection

– Management and adjustment of errors and of SDI invoices rejection

– Maintain relations with CS for error management

Archiving

– Coordinate with EDICOM for the correct e-archiving of invoices (AR and AP)

– Coordinate as needed to ensure that documents are properly archived

Other

– Support the Electronic Invoicing Specialist on reporting, communication and daily activities related to the electronic invoicing.

Pay rate will not be below any applicable local minimum wage rates.

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Click here to learn more about: US Stryker employee benefits

Stryker offers innovative products and services in MedSurg, Neurotechnology and Orthopaedics that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.

To apply for this job please visit careers.stryker.com.

Representative Customer Service at Stryker, Remote
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