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Sales Operations Analyst at dbt Labs, Remote (Costa Rica)

We are seeking a highly skilled and strategic GTM Strategy & Operations Analyst to join our team and play a critical role in supporting the sales and technical GTM teams. This cross-functional role will have an opportunity to work on shaping the growth of this business through a combination of strategic projects, insights/analytics development and operations experience.

If you live and breathe data, love turning numbers into narratives, and thrive in an environment where innovation and insight power decisions—this is your role.

You’ll be working at one of the most data-savvy companies in the industry, surrounded by others who are just as passionate about analytics and impact as you are. Here, your curiosity is rewarded, your skills are sharpened, and your ideas will shape real strategy. Expect unmatched opportunities to grow your expertise and push the boundaries of what’s possible with data.

Key Responsibilities:

• Work directly with our Technical GTM teams (pre-sales, post-sales, services) to help grow and shape the business to drive growth, bringing a combination of analytical and operational experience
• Support the business with software and services forecasting, pipeline management, account management, renewal risk monitoring, and strategic projects.
• Bring analytics and problem-solving acumen, with experience working on large datasets and initiatives to drive short, and long-term revenue goals.

Agility to switch between fast, ad hoc analysis and robust, operationalized reporting solutions

• Identify potential data quality issues in CRM and related systems through analysis, and proactively flag them to RevOps and data engineering teams for resolution
• Use historical data and analysis to help guide future strategy decisions.

Requirements:

• 4+ years of experience working with data
• SQL & Salesforce experience is a must!
• Experience in structuring problems, taking initiative and following through with strong execution
• Detail oriented, willing to roll up your sleeves and get things done on time with quality results
• Excellent collaboration skills, with the ability to partner with stakeholders to support data-related needs.
• Strong communication skills with the ability to translate complex data findings into clear, actionable insights for non-technical stakeholders
• Demonstrated ability in building and maintaining dashboards that communicate insights clearly and effectively (We currently use Tableau/Omni).
• Comfortable working with data independently—from retrieval and analysis to visualization.

dbt Labs is an equal opportunity employer, committed to building an inclusive team that welcomes diverse perspectives, backgrounds, and experiences. Even if your experience doesn’t perfectly align with the job description, we encourage you to apply—we value potential just as much as a perfect resume.

Want to learn more about our focus on Diversity, Equity and Inclusion at dbt Labs? Check out our DEI page.

dbt Labs reserves the right to amend or withdraw the posting at any time. For employees outside the United States, dbt Labs offers a competitive benefits package. RSUs or comparable benefits may be offered depending on the legal or country limitations.