Sales Operations Specialist

SecurityScorecard is an industry-leading cybersecurity company backed by Google, Sequoia, and Riverwood. Our mission is to make the world a safer place. We measure your and your vendors’ cyber-health by assigning a security rating of “A” through “F” based on outside-in, non-intrusive data. Our Comprehensive security ratings, advanced data analytics, and actionable insights discover Third-Party Vulnerabilities & Security Gaps In Real-Time.

Are you someone who gets excited at the prospect of enabling a rapidly growing and globally distributed leader in cybersecurity software? Your passion for collaboration and data analytics will put you in a leading role supporting the effectiveness of our rapidly growing global sales organization. The Sales Operations Specialist will cross functionally partner with global stakeholders across the sales organization, playing a critical role in ensuring the continued acceleration of the business.

Key Responsibilities:

• Create and distribute reports monthly and quarterly on key metrics such as bookings performance, retention rates, discounting, and client engagements.
• Improve reporting efficiency and accuracy through automation and optimization of reporting processes and data sources.
• Pull data from multiple data sources, including Salesforce.com, our data warehouse, and Excel spreadsheets to aggregate into reports and business insights.
• Aggregate monthly forecasts across global sales teams, overseeing the forecasting process to drive increased predictability into the business.
• Analyze reports and data to help sales leaders understand the drivers of their business.
• Provide analytical support for sales leaders on an ad hoc basis.
• Collaborate with peers in finance, operations, and other parts of the business to streamline analytical functions and outputs.
• Manage special projects, as needed, by the business to help drive sales performance.
• Work with the Sales System Ops team to help design new and improve current workflows/automation for Sales.
• Build and maintain key documentation regarding our policies, sales processes, and engagement rules; help enforce “compliance” at all levels.

Experience and Skills:

• Tech-curious: problem-solver who seeks out creative solutions using process + technology.

• Experience with Salesforce.com

• The ability to organize large amounts of data and communicate actionable insights to all levels in the business.

• Advanced Excel skills, including integration of data from multiple sources and analysis of large data sets.

• Someone who is highly detail-oriented and analytical and has strong communication skills.

• Ability to execute: can juggle multiple projects, fulfill priorities and meet deadlines.

• 4+ years of relevant sales/business operations experience with solid understanding of SaaS business models and using Salesforce.com.

Skills & Traits

• An inclination towards communication, inclusion, and visibility
• Experience owning and driving a project from concept to production, including proposal, discussion, and execution
• Strong organizational and time management skills
• Creative and analytical thinker with strong problem-solving skills
• Strong attention to detail