Website Mimeo
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Solutions Engineer at Mimeo, Remote (United States)
The Solutions Engineer plays a critical role in Mimeo’s revenue engine by supporting Sales throughout the entire pre- and post-sale cycle. You will help accelerate opportunities, improve close rates, scope and deliver technical solutions, and ensure customers adopt Mimeo’s products successfully.
You will partner closely with Sales, Customer Success, Production, and Product to translate customer goals into clear, achievable solutions, from pre-demo stage through long-term expansion. This includes leading technical discovery, designing project plans, delivering training, supporting implementations, and providing ongoing technical expertise that protects and grows revenue.
The Solutions Engineer reports directly to the VP of Sales.
Key Responsibilities
- Support sales reps with technical expertise and influence solution direction during the sales cycle
- Assist with delivering compelling demos, technical walkthroughs, and proof-of-concepts that communicate Mimeo’s value and accelerate close rates
- Maintaining a thorough understanding of all Mimeo products, offerings, services, and procedures
- Translate customer goals into solution designs, timelines, and SOW-ready documentation
- Provide quick-turn technical insights and recommendations that help the Sales team position Mimeo competitively and win more business
- Coordinate cross-functional resources (Production, CS, Product, Engineering) to ensure successful implementation and customer satisfaction
- Create detailed project plans, establish milestones, and maintain clear deadlines for both internal teams and customers
- Ensure all project work meets Mimeo’s quality standards and aligns with customer expectations
- Develop and deliver training for customers on using Mimeo print, Marketplace, and Mimeo Digital solutions
Skills, Knowledge and Expertise
- 3-5 years experience managing complex projects
- Leadership skills
- Attention to detail
- Time management
- Strong organizational skills
- Effective verbal and written communication
- Aptitude for new technology solutions
- Proficient with Word and Excel
PREFERRED EXPERIENCE:
- Project Management Professional (PMP) Certification
- Experience working with companies in the Commercial Print industry
- Experience working with E-Commerce solutions
- Experience working with Web-to-Print solutions
Benefits
Our Core Values
- Act Like Owners — We take responsibility for quality and results.
- Drive Customer Success — We listen, learn, and continuously improve.
- Enjoy the Ride — We collaborate, innovate, and celebrate our wins together.
Some of our Benefits include:
- Excellent medical, dental, and vision coverage for you and your family
- Competitive salary
- Generous PTO Policy
- Internal career advancement opportunities
About Mimeo US
Mimeo.com is the innovator of online managed content distribution and printing. Our global footprint and cloud based platform provide customers the simplest way to create, manage, and distribute content they rely on to do business.
The minds, makers, and innovators at Mimeo are dedicated to giving back our customers what matters most – their time. Mimeo provides the easiest, fastest, and most reliable way to manage and distribute their content. We bring our customers’ content to life through print and digital formats to over 140 countries around the world.
To apply for this job please visit mimeo.pinpointhq.com.
Solutions Engineer at Mimeo, Remote (United States)
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