We are a leading website builder platforms working in the global market. We are looking for an energetic, multi-tasking technical chat support specialist. The agent must be familiar with the Internet world and particularly with the website builder field.

Requirements:

Must:

✅Experience and understanding of the website building field.
✅Proven Experience of customer service/sales experience via live chat.
✅Excellent communication, analytical, listening and organizational skills.
✅Excellent customer service skills and great enthusiasm for helping customers.
✅Excellent time management skills, attention to detail and the ability to multi-task.
✅Knowledgeable of social media applications, such as Facebook, LinkedIn, Twitter, etc.
✅Competent in MS office and web browser environments.
✅English level – Fluent/Native.
✅A team player with excellent communication skills.

Advantages:

✅Sales experience.

✅Additional languages.

✅Knowledge of HTML and CSS.

✅Experience with other website builder platforms.

Responsibilities:

✅Provide a positive customer experience for our customers.

✅Resolve queries of the customers through chat (and also e-mail).