CRM Technical Consultant

About the job

Make an impact today! We’re looking for an experienced Functional Consultant to join our rapidly growing Power Platform & Dynamics CRM practice. Here are the top three skills that can make an impact for our team:

· Client Facing — You’re comfortable leading client meetings to define and refine business processes and requirements.

· Know the Product — You’ve worked with Dynamics 365 (preferably two or more modules) and the Power Platform. You know how to automate processes, design and build fields, forms, apps, etc.

· Business Analysis — You’re able to merge knowledge of the product with the client-facing skills you have to define user stories that can be delivered by other members of the team.

Responsibilities

Make an impact today! We’re looking for an experienced Functional Consultant to join our rapidly growing Power Platform & Dynamics CRM practice. Here are the top three skills that can make an impact for our team:

· Client Facing — You’re comfortable leading client meetings to define and refine business processes and requirements.

· Know the Product — You’ve worked with Dynamics 365 (preferably two or more modules) and the Power Platform. You know how to automate processes, design and build fields, forms, apps, etc.

· Business Analysis — You’re able to merge knowledge of the product with the client-facing skills you have to define user stories that can be delivered by other members of the team.

Qualifications

For this job, we’d want you to know Dynamics 365 model-driven applications and data-modeling principles, plus knowledge in how to configure Microsoft Power Platform. Ideally, you have experience working with an organization’s stakeholders to gather requirements and implement Dynamics 365 solutions.

Main requirements:

• Fluent English language.
• 2 to 3 years of experience with/customizing MS Dynamics 365 applications (Sales and Customer Service on admin level, no-code/low-code development).
• Knowledge and practical experiences of MS Power Automate / MS Power Apps.
• MS certificates for Dynamics 365 Functional consultant and / or Business Analyst on Intermediate level (PL-200).

Advantageous if you have experience in:

• Dynamics 365 Marketing, Sales and Customer Service.
• Microsoft Customer Insights.
• API Integrations with Dynamics 365 platform/Dataverse;
• Canvas Power Apps.