Chatbot Specialist Intern at Mekari, Hybrid

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The Next Level Internship program by Mekari is a highway for achievement-oriented young talents to #ElevateThroughImpact in a competitive and encouraging environment, where they get to contribute in raising Indonesia’s software standard.

If you are:

• A University student studying in Indonesia, or;
• An alumnus, max. 1 year after graduation

Send in your application now and start your journey to:

• Experience working at Indonesia’s no. 1 SaaS company
• Get a min. 3-month period internship experience with your preferred team and role

By applying through this opening, you are applying specifically for the role of Chatbot Specialist Intern:

Job Description

• Chatbot Configuration & Revision: Create and update chatbot AI flow based on client requests by thoroughly understanding the client’s specific needs and objectives. Also, do the chatbot revisions if there are any mistakes or errors.
• Chatbot testing: Perform testing sessions to identify issues such as inaccurate responses, AI hallucinations, and configuration errors.
• Training  to Clients: Conduct training sessions for clients to explain features and usage of the AI chatbot product.
• Monitoring: Monitor AI chatbot performance post-implementation to ensure optimal quality.

Requirements

• Final-year student (preferably majoring in Information Systems or Communications).
• Generative AI & LLM Proficiency: Practical daily experience utilizing Large Language Models (LLMs) and Generative AI tools (e.g., ChatGPT, Claude, Copilot) to optimize daily workflows, paired with a solid understanding of basic prompt engineering principles.
• Willing to commit to a 6-month internship.
• Strong attention to detail, proactive, and eager to learn in a dynamic SaaS environment.
• Multi-tasking and time-management skills, with the ability to prioritize tasks effectively.
• Highly goal-oriented individual with excellent communication skills.
• Comfortable with public speaking when presenting chatbot flows or updates to internal teams.
• Nice to have:
  • REST API Fundamentals: Clear understanding of RESTful API concepts and hands-on experience consuming, testing, or integrating web endpoints.