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Client Success Manager at Brave, Remote

Website Brave

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Client Success Manager at Brave, Remote

Brave is seeking a talented Client Success Manager to join our team. You will manage a portfolio of advertisers and drive the success of their campaigns. As a Client Success Manager at Brave, you should have solid marketing experience combined with a customer service mindset. You will be responsible for the full lifecycle of client campaigns, from discussing strategic solutions with clients to managing live campaigns. The ideal candidate is a trusted advisor who is passionate about digital marketing and delivering outstanding customer service to Brave’s growing client base.

Some of the job responsibilities include:

  • Build and maintain long term client relationships through excellent customer service.
  • Manage the gathering and organization of client-provided campaign assets for smooth and timely deployment.
  • Advise clients on campaign strategy and best practices.
  • Communicate campaign performance insights with clients by generating and delivering regular reports.
  • Lead client calls with strong presentation skills to showcase campaign performance and Brave’s value.
  • Own internal communications regarding campaign objectives, performance, status, and client needs.

Requirements

  • Passion for account services, creativity, and willingness to work in a 100% remote and highly collaborative environment.
  • Self-motivated and able to thrive in a results-driven environment.
  • Bachelor’s degree in marketing, business administration, or relevant field.
  • 2+ years of experience in account management, campaign development, or similar role (mandatory).
  • Excellent communication skills.
  • Ability to multitask and manage multiple client accounts simultaneously.
  • Proven track record of delivering client solutions and meeting sales goals
  • Strong attention to detail.
  • Excellent listening, negotiation, and presentation skills.

Working at Brave

  • Industry-leader in privacy, with a research and engineering team that’s innovating everyday to keep people safer online and beat Big Tech.
  • Highly competitive salaries & benefits, and generous home-office stipends.
  • Fully remote team (no office, no commute).
  • Welcoming, humble, ridiculously smart teammates, and a truly flat org structure.
  • Opportunity to get in early at a hyper-growth company, and revolutionize the web.
  • Oh, and did we mention Brendan, our CEO & co-founder, invented JavaScript?

Salary is $75,000.00 to $85,000.00 plus bonus

Check us out

LinkedIn | Glassdoor | brave.com

To apply for this job please visit job-boards.greenhouse.io.

Client Success Manager at Brave, Remote
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